Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

October 5, 2022

Better Reports has a ton of useful report templates. It's also easy to make a custom report. When I run into a snag customer service via chat has been extremely quick and helpful. Thanks!

LUX Center for the Arts
United States
2 days using the app
September 13, 2023

App worked perfectly for what I needed & when I couldn't work out how to format the correct filters for a specific report, they were really helpful in creating one for me quickly.

Cub & Pudding
United Kingdom
2 days using the app
August 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

The Salusbury Winestore
United Kingdom
About 2 months using the app
September 4, 2020

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

Bee Arty
Australia
About 2 months using the app
December 23, 2020

This app helped me get reports on monthly sales using many filters I was unable to with the Shopify reporting. It is a very beneficial app and worth the cost. This app saves us a lot of time.

VIP Fulfillment Services
United States
2 days using the app
October 20, 2020

Functionally is great and very powerful. Design is bit painful to look at and could for sure use some love.

Friends or Friends
United Kingdom
About 2 months using the app
December 29, 2020

I really liked this app and it helped pull reports that Shopify should have built into it already- but we upped shopify plans and they tried to up the cost $110/month. Can't justify spending $150/month on just reports.

Archive Sunday
United States
About 1 month using the app
December 24, 2020

Better Reports is FANTASTIC and really helps us understand our business. Keanna helped us write some reports that dive deep and they were very responsive. Highly recommended!

WRAY
United States
1 day using the app
August 19, 2020

Quick response, solving a long standing reporting issue unique to my business model associated with the Zapiet app we use! Awesome! Now to solve the pdf export orientation and it'll be perfect!

UMINONO
Australia
1 day using the app
December 19, 2023

I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right.
If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting.
:) Liz

HRMM
United States
About 1 month using the app