Reviews (1,163)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

October 2, 2023

I needed a custom report created and Rishika was quick to respond and create that report for me. Just downloaded this app yesterday, and the customer service has been great so far.

SPCP.ORG
United States
About 21 hours using the app
February 1, 2022

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Door Mates
Australia
About 19 hours using the app
May 3, 2022

Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!

Whole Harvest
United States
About 15 hours using the app
October 5, 2023

Shopify could not create or provide the report I needed but BetterReports could and did. Their support was quick to repsond and extremely helpful.
I am so glad I found this App to Shopify.

Habroc - Online ReStore
United States
About 15 hours using the app
April 10, 2019

Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.

The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.

iNPLANT
United States
16 days using the app
August 21, 2023

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Sierra Madre Collection
United States
13 days using the app
June 27, 2019

This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.

Cedar and Moss
United States
12 days using the app
January 1, 2024

i like it

Mini Toys
United States
11 days using the app
May 31, 2023

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

Indigo Tea Co.
United States
10 days using the app
November 28, 2018

I think this app has potential.. However, we found it to be difficult to figure out. I couldn't find adequate support online and I didn't have time to email support with questions. I'm cancelling it.

BRAND-ON!
United States
10 days using the app