Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

March 28, 2023

I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.

PlumpJack Sport
United States
About 7 hours using the app
January 18, 2022

Way too expensive! $39/month for us just to use it occasionally (maybe 1 a month at most) it makes it not worth keeping. Too bad because we liked the reports.

Garçon® Menswear
Canada
9 days using the app
July 4, 2019

Very useful BUT. When I set two days it starts to behave in a weird way and put - 1 next to product quantity for items.
Plus it's expensive

خضاركو
Saudi Arabia
9 days using the app
Better Reports Technologies replied July 7, 2019

Hi there.
I'm not 100% sure what you mean but your report might be misconfigured. Negative quantities can be expected in the case of refunds or negative quantity on hand (if you enabled overselling for your products).
Feel free to reach out at hello@betterreports.co so that we can sort this out for you.

June 5, 2023

This app is awesome! So many options for prebuilt, powerful reports. And then you can create your own custom reports and include a TON of information. Then, the best part is being able to schedule reports so that they can be emailed to you every day or on whatever schedule you need.

The customer service is incredible. I had a questions about adding a specific field to my custom report, and I received a reply from Claudia in less than 10 minutes that she had added it to my report for me.

Highly recommend this app for anyone looking to level up their reporting capability in Shopify!

Wholesale Towel, Inc.
United States
About 5 hours using the app
December 16, 2020

I had a great customer service with your representative, with help of who I can get report. Thank you

City Man USA
United States
About 4 hours using the app
February 7, 2023

I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit).

It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons.

They got it done in two hours. TWO HOURS.

Other places, I might not have even heard back that the ticket had been started by then. But not here!

Vetiver Aromatics
United States
About 3 hours using the app
April 4, 2023

Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!

CityRestore
United States
About 3 hours using the app
February 20, 2018

Clement is incredibly helpful. This App is terrific for reporting and scheduling automatic reports, particularly if you are on the Shopify Advanced plan.

She Lion
Australia
About 3 hours using the app
January 15, 2021

I love that their representatives can help you generate reports! This app is great if you want to see how your company has been performing.

Canty Boots
United States
About 2 hours using the app
August 12, 2022

This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).

Sidecar Doughnuts
United States
32 minutes using the app