Reviews (1,163)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

March 22, 2024

Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking.

Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible.

Better Reports has helped me understand my store data better than ever before.

Tea Runners
United States
5 days using the app
March 18, 2024

Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.

Leinie Lodge
United States
9 months using the app
June 18, 2024

Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide.
I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!

Traveling Bags
United States
4 days using the app
January 30, 2024

I would absolutely recommend this to others as it has been a great experience thus far. The team also is very fast at responding and helping in any way possible!

Hanks Belts
United States
About 1 month using the app
Edited October 8, 2024

Excellent customer support!

YoungLA
United States
11 months using the app
April 8, 2024

Amazing capability, quick response from customer service helping to setup custom reports. Thank you!

Dig Vinyl
United Kingdom
3 months using the app
March 26, 2024

Very useful. Simplified my life and saved me hours of work.

Would be useful to add the option to classify data by years (now I could only do months).

Thanks for creating this app!

Believe Athletics
Spain
4 days using the app
March 22, 2024

This App, has been the best and most positive experience in the last six months! The response time is amazing and the customer service I am so grateful for!

Mel's Home & Closet
United States
5 months using the app
February 28, 2024

The responsiveness and initiative from this company is really amazing. I'm shocked and always happy the level with which they go above and beyond to help.

Paper Herald
United States
8 months using the app
Edited February 22, 2024

Claudia did a great job providing me with reports I requested. Thanks Claudia!

Bartesian
United States
Over 4 years using the app