Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

February 14, 2024

The most helpful and attentive customer service teams! I suck at making reports but they make it easy.

CORDOVA
United States
5 months using the app
March 5, 2024

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

Bucks
United States
About 1 month using the app
July 3, 2024

so helpful

Vape Traders NZ
New Zealand
Over 4 years using the app
March 1, 2024

Keanna was great. I needed a few custom reports. Such a quick response and got me exactly what I need. Highly recommend.

Forest Leaf
United States
8 days using the app
March 6, 2024

We have just started using Better Reports but are very happy so far. The customer service has been extremely responsive and helpful!

The Shoppe on the Bluff
United States
7 days using the app
January 30, 2024

really easy experience using Better Reports. Especially since once I signed up all I had to do was send an email of what I wanted and a representative sent me the report I needed.

All Paws Essentials
United States
About 20 hours using the app
June 12, 2024

Great customer service! Robust Reports.

Kirna Zabête
United States
About 1 year using the app
January 25, 2024

Fantastic app!
Their reports are intuitive and their support is suburb when you need a little help. This is a must if you have a store with thousands of items and need to really see what you are selling by product type, channel, etc.

Swedish Gift Store - Scandinavian Wonderland
United States
3 days using the app
May 20, 2024

Great support from Rishika. This app is incredible and will help you to analyse all your data!

Gingerlily Perles
France
6 days using the app
April 9, 2024

Best customer service ever. Fast. Responsive. Knowledagebale. What else could you ask for?

JOCKO FUEL WHOLESALE
United States
About 1 month using the app