Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

April 26, 2024

Fantastic support.

Rough Linen
United States
Over 1 year using the app
March 20, 2024

Great app! Very helpful for swift reporting

EBY
United States
9 days using the app
August 16, 2017

Incredible that has streamlined our reporting process and created more efficiency in our fulfillment process. The Better Reports team is incredibly responsive and always happy to help!

Agricultural Connections
United States
Over 7 years using the app
Edited July 23, 2024

The most amazing and unbelievably fast customer service of any app we have ever experienced!!!

You need better reports.

Salonwax 2
United States
Over 7 years using the app
June 6, 2020

It's my go to reporting app for pulling data from our Shopify store. It takes a few minutes to get the hang of it but the filtering options are so much better than what Shopify analytics is capable of, plus they will create custom fields for you.

Groove Life
United States
Over 6 years using the app
Edited March 2, 2020

We have used Better Reports since we launched our stores on Shopify 2+ years ago. Initially we were testing with another Reporting app, but it was too limiting in the number of users and reports, not to mention functionality. We're so glad we found this app!

Customer Service has been superb. They're always responsive to any inquiry. Recently Kritesh went above and beyond to create a custom field for us in order to address a Shopify shortcoming.

We highly recommend.

Chronicle Store
United States
Over 6 years using the app
Edited October 1, 2024

Claudia is always a huge help! In the last several weeks, I have asked for multiple reports, and I have always been satisfied. She is amazing. She worked with me for weeks, did everything I asked, and was able to make the perfect report for me and my needs. I would recommend her to anyone. She is very knowledgeable and easy to work with.

Kennedy Blue
United States
Over 6 years using the app
Edited June 13, 2024

Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.

Equator Dev
United States
About 6 years using the app
June 23, 2017

Great app for customized reports. Even better support, great response time. Hard to find good apps like this with the level of service. 10/10

Thedollarejuiceclub
United States
About 6 years using the app
January 24, 2020

This does everything that I was left wanting from Shopify Reports. It's saved me so much time instead of manually exporting orders and sorting spreadsheets. Their support is also very quick and helpful.

Pro Sound Effects
United States
Almost 6 years using the app