Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

February 2, 2024

Assistenza sempre gentile ed efficiente, app consigliata!

Agriturismo biologico Sant'Egle, produzione e vendita prodotti biologici in Toscana Italia
Italy
4 months using the app
August 16, 2017

Incredible that has streamlined our reporting process and created more efficiency in our fulfillment process. The Better Reports team is incredibly responsive and always happy to help!

Agricultural Connections
United States
Over 7 years using the app
Edited July 23, 2024

The most amazing and unbelievably fast customer service of any app we have ever experienced!!!

You need better reports.

Salonwax 2
United States
Over 7 years using the app
Edited October 1, 2024

Claudia is always a huge help! In the last several weeks, I have asked for multiple reports, and I have always been satisfied. She is amazing. She worked with me for weeks, did everything I asked, and was able to make the perfect report for me and my needs. I would recommend her to anyone. She is very knowledgeable and easy to work with.

Kennedy Blue
United States
Over 6 years using the app
Edited June 13, 2024

Better Reports handles customizable reporting better than any other app we have tested or trialed. Our team has been utilizing this app for 5+ years now, across our marketing, product, and fulfillment teams. Loading times are fast, data exports are consistent, and the team has always been responsive and friendly. The only data limitations we've ever encountered here are from the Shopify API itself. We'd highly recommend this app to other Shopify Plus stores looking for accurate and in-depth reporting.

Equator Dev
United States
About 6 years using the app
June 23, 2017

Great app for customized reports. Even better support, great response time. Hard to find good apps like this with the level of service. 10/10

Thedollarejuiceclub
United States
About 6 years using the app
January 24, 2020

This does everything that I was left wanting from Shopify Reports. It's saved me so much time instead of manually exporting orders and sorting spreadsheets. Their support is also very quick and helpful.

Pro Sound Effects
United States
Almost 6 years using the app
Edited May 2, 2024

I am not very savvy when it comes to reports or computers, but interacting with keanna has been great, She still in the middle of helping me, but she’s very easy to understand. The language is sometimes difficult for me to understand so she sent me a video example which made it easier. Thank you I look forward to creating another custom report to help me operate my business smoothly!

Suzy

Bizzyfitmeals
United States
Over 5 years using the app
Edited October 25, 2024

I love Better Reports - they always can do what I need and very quickly - it really helps me run my Shopify business better!

Yarn Designers Boutique
United States
Over 5 years using the app
Edited September 19, 2018

BOOM !!!!!!! instant success with this product , tried 3 or 4 others , this is by far the simplest app to install and start using instantly , very happy . Contacted Better reports with a minor issue , sorted by the founder Clement Gutel instantly - Great value product

Renewdau
Australia
Over 5 years using the app