Reviews (1,134)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

July 7, 2020

i like how the app allows me to customize my sale orders

i like how the app allows me to customize my sale orders

Kiss My Face
United States
About 3 years using the app
June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Foterra Jewelry Wholesale
United States
Almost 3 years using the app
Edited May 26, 2020

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

MULETOWN COFFEE
United States
Almost 3 years using the app
January 28, 2021

I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!

Charli Rose
United States
Over 2 years using the app
Edited July 15, 2024

Claudia has been an amazing support. We use Better Reports A LOT, like DAILY. When we made changes in how we represent floor models in the shops, she helped us integrate it into our daily inventory reports. Much appreciated!

Cookery
Canada
Over 2 years using the app
August 16, 2021

très bonne présentation des rapport de SALES - super service client qui m'a repondu super vite quand j'ai eu besoin d'ajouter des tris spécifiques à mes rapports.

Mountaingirl
France
Over 2 years using the app
Edited October 24, 2018

This is an amazing app. You can pretty much generate any report you want/need. Also, their customer service is amazing, which sometimes is even more important than the product/service itself. The best reports app I've tried so far

Calgary Multicultural Arts Society
Canada
About 2 years using the app
January 28, 2021

I have no doubt they'll get to 5 stars, the only things that warranted 4 stars today were the occasional issues loading changes to reports and the overall visual appeal/user-friendliness. Takes a bit of time to figure your way around, but once you do it's a very valuable tool that works well with other apps. Customer service is top notch as well with speedy, friendly responses to any questions/issues and oftentimes can create the report you're hoping for. Would certainly recommend.

Local Food Supply Co.
Canada
Over 1 year using the app
September 10, 2019

Great tool to get relevant data from Shopify (e.g. new vs returning customers) and integrate it in other platforms (e.g. Datastudio) through daily scheduled reports.

LABFRESH
Netherlands
Over 1 year using the app
Edited November 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

ProGrade-Digital
United States
Over 1 year using the app