Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

November 19, 2024

Excellent support team - they have helped me with so many custom reports & always reply quickly!

Interior Icons
United States
Over 2 years using the app
December 10, 2024

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

OBX - Crazy Good Cabinets
United States
Almost 2 years using the app
November 11, 2024

Best Shopify app available. With this app I’m able to create super cool and helpfull reports. Also great thanks to Claudia from support for helping me out customizing the reports.

Compoziet
Netherlands
10 months using the app
October 16, 2024

Better Reports provide top notch service. They are always prompt at replying to queries and can always build the custom reports we require. Excellent app!

Evoo Quality Foods
Australia
Over 6 years using the app
October 16, 2024

Great service. Support ticket was answered in a few hours and the report update I needed was perfect.

Bert & May
United Kingdom
Over 3 years using the app
November 25, 2024

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Essential Oils Direct
United Kingdom
5 days using the app
December 31, 2024

Better Reports is a must have app.
Without this app for Shopify i would not be able to continue using shopify as the reporting in shopify is not good enough for our needs.

The Buttermarket
United Kingdom
About 1 month using the app
November 4, 2024

Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports.

What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.

Nutrient Rescue New Zealand
New Zealand
About 1 month using the app
December 22, 2024

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

Teskeys
United States
20 days using the app
October 23, 2024

Hands down the best reporting app. Shopify's own offering isn't even close.

Jimmy Buffett
United States
Almost 4 years using the app