Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

Edited April 18, 2019

Great app! Especially like the Paypal recon report. This is a "must have" to boost the reporting capabilities in Shopify. Custom reports are pretty easy to create and Clement is wonderful in helping me get to the finish line on a custom report. I think this is the BEST part of the app and makes it worth every penny. We have multiple stores in Shopify each with different reporting requirements and use Better Reports for each one.

Neck Hammock
United States
Over 4 years using the app
February 26, 2019

Amazing support & detailed customization abilities. A little daunting when you look at the reports alone but ask for help and you won't be disappointed!

Cools Club
Australia
Over 4 years using the app
June 6, 2018

We desperately needed help, we have a lot of different products and collections and getting accurate info about our different drives was very hard and manual process. You should not only get this ap, but you shopify should require it, very help customer service, customization was excellent and a lot of the example reports that come with it already are very useful.

Get this ap, it is worth every penny!

Tcs Maf
United States
Over 4 years using the app
April 9, 2019

Best reporting app there is. I tried out like 4 of them. Better reports shows the most reports and Clement is super helpful and has even made me some reports that we're standard reports someone would need. Excellent customer service too, I've always been responded to within a few hours

Marigold Shadows
United States
Over 4 years using the app
February 2, 2021

This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.

Built Bar
United States
Over 4 years using the app
Edited February 22, 2024

Claudia did a great job providing me with reports I requested. Thanks Claudia!

Bartesian
United States
Over 4 years using the app
Edited October 26, 2023

The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.

Kryptonite Character Store
United States
Over 4 years using the app
Edited May 3, 2024

Hands down the best reporting for Shopify BUT what's even better is their support team. When I don't know how to create a report they swoop in and under 30 minutes and create it for you so you have exactly what you need. I have to shout out Claudia A., she has been incredibly helpful and a lifesaver! Highly recommend Better Reports.

Image Skincare
United States
Over 4 years using the app
June 24, 2021

Very efficient service follow up, my request was immediately met within hours with a clear and detailed guide!

Sunday Folks
Singapore
Over 4 years using the app
March 19, 2018

One of the best report apps and 5 star customer service.

Lil Thingamajigs
United States
Over 4 years using the app