Reviews (1,163)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

October 11, 2019

Fantastic support, excellent app. We had to move quickly from our previous host due to server issues and one of our biggest concerns was transitioning reporting. They took care of all of it for us very quickly.

Kevin's Fine Outdoor Gear & Apparel
United States
Over 4 years using the app
December 13, 2023

Super helpful and very patient!

SHEFIT
United States
Over 4 years using the app
Edited July 14, 2021

Vast improvement on the general reporting available to most Shopify plans. Plus, their customer service is incredibly fast and willing to help you customize whatever report you want. Thank you Better Reports!

LCD
United States
Over 4 years using the app
Edited August 12, 2019

Clement and his team are amazing! They are very responsive and will do their best to produce whatever reports your company needs. I totally recommend this company and app. They are outstanding! 5 stars!
-Terrance

Voice of Hair
United States
Over 4 years using the app
Edited April 18, 2019

Great app! Especially like the Paypal recon report. This is a "must have" to boost the reporting capabilities in Shopify. Custom reports are pretty easy to create and Clement is wonderful in helping me get to the finish line on a custom report. I think this is the BEST part of the app and makes it worth every penny. We have multiple stores in Shopify each with different reporting requirements and use Better Reports for each one.

Neck Hammock
United States
Over 4 years using the app
February 26, 2019

Amazing support & detailed customization abilities. A little daunting when you look at the reports alone but ask for help and you won't be disappointed!

Cools Club
Australia
Over 4 years using the app
Edited August 25, 2021

Great customer support with a customized report within a few hours. Thank you for your help Keanna!!

Spark*l
United States
Over 4 years using the app
June 6, 2018

We desperately needed help, we have a lot of different products and collections and getting accurate info about our different drives was very hard and manual process. You should not only get this ap, but you shopify should require it, very help customer service, customization was excellent and a lot of the example reports that come with it already are very useful.

Get this ap, it is worth every penny!

Tcs Maf
United States
Over 4 years using the app
April 9, 2019

Best reporting app there is. I tried out like 4 of them. Better reports shows the most reports and Clement is super helpful and has even made me some reports that we're standard reports someone would need. Excellent customer service too, I've always been responded to within a few hours

Marigold Shadows
United States
Over 4 years using the app
February 2, 2021

This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.

Built Bar
United States
Over 4 years using the app