Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

March 19, 2019

Great App! Enhances the reporting capability of the store tremendously. Also has very easy export functions in case you need to present the data somewhere.

Shore Buddies
United States
Over 4 years using the app
Edited September 24, 2021

Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!

Bewilderness
United States
Over 4 years using the app
September 13, 2018

We have 5 Shopify sites across 5 different countries with 600SKU's. This app has made it super easy to collate data, and the support has been on point !

Scissor Tech Australia
Australia
Over 4 years using the app
July 23, 2021

Better Reports serves our complex, multi-location needs as far as Register Summaries, Daily Finance reports, complex inventory reporting, etc.. and the Support staff is top shelf when we need something explained, tweaked, or completely new!

Minnesota Historical Society
United States
Over 4 years using the app
Edited January 17, 2025

Really quick and knowledgeable customer service team to work with and a good all around app for reporting. There's a lot that Shopify cannot do and they are too busy to look into very specific reporting so this app is a fantastic add on to our store.

Provenance Village Butcher Delivery
United Kingdom
About 4 years using the app
October 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Portland Running Company
United States
About 4 years using the app
January 28, 2022

Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.

Sigr
Sweden
About 4 years using the app
March 23, 2023

I am a Data Strategy Manager working on building a new pipeline for E-commerce. Better Reports has been excellent to work with in helping me add custom reports. Their support team is extremely knowledgeable and responds to my request quickly. I've been working outside of 9-5 hours, sometimes early in the morning and late in the evening. Regardless Better Reports Tech Team is responsive day or night. Thank you for being an app that lives up to their claims.

Grunt Style LLC
United States
About 4 years using the app
Edited December 12, 2019

Extremely responsive in helping set up custom reports. We couldn't run our business without this app.

Flatiron Wines & Spirits - New York
United States
About 4 years using the app
January 27, 2021

Extremely useful app and even better customer service from the support team with no custom report to hard!

We Are Kindred
Australia
About 4 years using the app