Reviews (1,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.
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The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.
Very efficient service follow up, my request was immediately met within hours with a clear and detailed guide!
One of the best report apps and 5 star customer service.
Great App! Enhances the reporting capability of the store tremendously. Also has very easy export functions in case you need to present the data somewhere.
Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!
We have 5 Shopify sites across 5 different countries with 600SKU's. This app has made it super easy to collate data, and the support has been on point !
Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.
Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.
A very powerful reporting tool that is much, much faster than the alternatives we've tried - even large reports are provided in a few seconds. I don't know how this is possible! Their customer service is also very good - responsive, knowledgeable and really helpful. They just developed a complexcustom report for us that is super-useful for us in 30mins. Amazing! My only quibble is that an SFTP option would be useful for us. I would definitely recommend.
I am a Data Strategy Manager working on building a new pipeline for E-commerce. Better Reports has been excellent to work with in helping me add custom reports. Their support team is extremely knowledgeable and responds to my request quickly. I've been working outside of 9-5 hours, sometimes early in the morning and late in the evening. Regardless Better Reports Tech Team is responsive day or night. Thank you for being an app that lives up to their claims.