Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

May 21, 2021

Awesome product. EVEN BETTER SERVICE. Best service I've had from a Shopify yet. Can't say enough good things - they have really smart people at the helm, not just randos they hired off the street to read a script. Thank you!!

Skinny Mixes
United States
Over 3 years using the app
January 7, 2021

I used this app to get customized reports for my Shopify store. On top of the many already available reports there are, you can also customize what you need. Rishika and Keanna were extremely helpful and customized all the reports we needed. I highly recommend.

Biagio's Meals To Go
Canada
Over 3 years using the app
June 30, 2022

Endlessly useful data reporting tool - have been able to pull far more information out of Better Reports than Shopify. The best part is the team at Better Reports that go above and beyond to provide support and help you get the data you need. 10 stars if I could!

Graf Lantz
United States
Over 3 years using the app
March 15, 2021

They are GREAT to work with. Always answer my questions promptly. We are new to this and I can be a little annoying.

Lacy Boots
United States
Over 3 years using the app
December 4, 2020

There's a little bit of a learning curve, but once you get the hang of it, the reporting features are much more extensive than what Shopify offers natively. Also have had very positive, speedy responses from support.

Dedalus Wine Shop
United States
Over 3 years using the app
Edited June 30, 2021

Outstanding functionality and truly exceptional customer service from Clement and his team. The ability to pull data from Shopify using Better Reports is a true game-changer!!!

Toy Universe
Australia
Over 3 years using the app
June 27, 2017

Better Reports has been amazing to work with. They were so quick to respond and set up a custom report for us right away. This is exactly what we have been looking for.

Market Apparel Boutique
United States
Over 3 years using the app
July 28, 2021

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.

rinnabeauty.com
United States
Over 3 years using the app
March 14, 2021

Better Reports is an incredible app that has completely revolutionized the way we do reporting across our business. The app is very intuitive, and the support team is very responsive and able to assist in the creation of any custom report.

Voomi Supply
United States
Over 3 years using the app
Edited November 14, 2018

Feeds my back office and MIS systems: flexible, reliable tool. Clement always available to advise, implement bug fixes and keep on top of any feed issues on the Shopify side: well designed and supported, keep up the good work!

Pasta Evangelists
United Kingdom
Over 3 years using the app