Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

December 20, 2018

So far this app has been very simple for me to use and customize as needed to fit my business. It is also very fast! Much better than a previous app that I was using!

Beautiful Disaster Clothing
United States
About 3 years using the app
May 20, 2020

This app helped us fix a critical reporting issue that had been hampering us for two years. The customer service and support provided by Kritesh was first rate, and he helped me set up a report before we had even paid for the app. Excellent experience!

Australian Red Cross Real Good Gifts
Australia
About 3 years using the app
March 15, 2021

The app support is incredible! They are so quick to respond and help to get the exact custom report that I need.

Rainbo
Canada
About 3 years using the app
August 22, 2023

I've used this app for over three years and am very happy with the amount of data it makes available. The customer service team has always been top-notch and willing to help. Easily a 5-star app with 10-star service.

xxxcite
United States
About 3 years using the app
September 14, 2020

The customer support with Better Reports is second to none. We have been able to generate the most specific, detailed reports on anything we have desired. They are very prompt, accurate and helpful. I highly recommend this app - it saves so much time and has a wide range of functions.

Los Cazadores
United States
About 3 years using the app
June 2, 2020

I use this app for all my reporting for almost 2 years. It's reliable, flexible and very easy to use. Honestly, the best reporting app I came across so far.
On top of that, the team at Better Report is absolutely legends. They are super responsive and always have a solution! Definitely recommend using! !

I.AM.GIA
Australia
About 3 years using the app
December 1, 2021

Better Reports is easy to use with no fluff! Great to view a bunch of important metrics that Shopify doesn't give.

Homely
Singapore
About 3 years using the app
April 1, 2020

I'm AMAZED by the customer service of this Company and Kritesh in particular that was there to help in matter of minutes!!!! 110% worth it

La Spesa Italiana
Ireland
About 3 years using the app
February 8, 2022

This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.

EQVVS
United Kingdom
About 3 years using the app
February 22, 2021

brilliant app. the customised reports is already saving time and money. Absolutely FANTASTIC customer service from Kritesh.

Le Swine
United Kingdom
About 3 years using the app