Reviews (1,172)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize complex reporting tasks, enhancing business performance insights and operational efficiency. It features an intuitive interface, scheduling for automated report delivery, and advanced data operations. The customer service team is noted for its responsiveness and skill in quickly creating custom solutions. Merchants appreciate the detailed, accurate, and customizable reports.

September 10, 2019

Great tool to get relevant data from Shopify (e.g. new vs returning customers) and integrate it in other platforms (e.g. Datastudio) through daily scheduled reports.

LABFRESH
Netherlands
Over 1 year using the app
Edited November 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

ProGrade-Digital
United States
Over 1 year using the app
Edited May 5, 2021

GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.

Chula Aesthetics
United States
Over 1 year using the app
November 5, 2018

This app is great. It does just what I need it to do. Even better, the customer support is wonderful. They created a custom report for me in less than 48 hours. I would give 5 stars but I feel it is very pricey.

Lily & Roe Co.
United States
10 months using the app
February 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

DopeBoo
United States
7 months using the app
July 24, 2018

Great reporting app! Had a lot of great reporting tools for our store.

Madaluxe Direct
United States
5 months using the app
June 30, 2020

Best part about this app is the IMMEDIATE help you received if you have any questions. I needed a specific report to track my PayPal transactions and someone contacted me the next day with the exact report I needed. Outstanding service!

SKRIBE Designs
United States
4 months using the app
August 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

The Salusbury Winestore
United Kingdom
About 2 months using the app
September 4, 2020

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

Bee Arty
Australia
About 2 months using the app
October 20, 2020

Functionally is great and very powerful. Design is bit painful to look at and could for sure use some love.

Friends or Friends
United Kingdom
About 2 months using the app