Reviews (1,178)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize complex reporting tasks, enhancing business performance insights and operational efficiency. It features an intuitive interface, scheduling for automated report delivery, and advanced data operations. The customer service team is noted for its responsiveness and skill in quickly creating custom solutions. Merchants appreciate the detailed, accurate, and customizable reports.

February 11, 2025

The customer support on this app is the BEST. I know that I will get a quick reply with the answer I need.

Heidi Garner Studio
United States
4 months using the app
February 11, 2025

this is a game changer app for metrics and reports, and the customer service is always available to customize for you every report you need.
5deserved stars

Alexoo
Italy
About 1 month using the app
December 4, 2024

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Outdoor Voices
United States
About 2 months using the app
February 26, 2025

Better Reports is super helpful in pulling customized reports which may be difficult to pull from just regular Shopify analytics!

ESSXNYC
United States
About 2 months using the app
December 31, 2024

Better Reports is a must have app.
Without this app for Shopify i would not be able to continue using shopify as the reporting in shopify is not good enough for our needs.

The Buttermarket
United Kingdom
About 1 month using the app
December 10, 2024

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

OBX - Crazy Good Cabinets
United States
Almost 2 years using the app
January 23, 2025

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Shasta Pool Supply
United States
About 1 month using the app
February 5, 2025

Amazing service. Custom report in 30min!

2XU
Australia
4 months using the app
February 5, 2025

I love this App, and the customer service is outstanding!!

Paper Planes
United States
Over 4 years using the app
February 19, 2025

Amazing customer support. Fast responses and super detailed reports. This app has saved me a lot of time and effort :) Strongly reccomend

Performance Meal Prep
United States
About 1 month using the app