Reviews (1,172)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize complex reporting tasks, enhancing business performance insights and operational efficiency. It features an intuitive interface, scheduling for automated report delivery, and advanced data operations. The customer service team is noted for its responsiveness and skill in quickly creating custom solutions. Merchants appreciate the detailed, accurate, and customizable reports.

February 11, 2025

this is a game changer app for metrics and reports, and the customer service is always available to customize for you every report you need.
5deserved stars

Alexoo
Italy
About 1 month using the app
January 23, 2025

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Shasta Pool Supply
United States
About 1 month using the app
November 19, 2024

Excellent support team - they have helped me with so many custom reports & always reply quickly!

Interior Icons
United States
Over 2 years using the app
November 25, 2024

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Essential Oils Direct
United Kingdom
5 days using the app
December 22, 2024

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

Teskeys
United States
20 days using the app
February 5, 2025

Amazing service. Custom report in 30min!

2XU
Australia
4 months using the app
December 30, 2024

This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do.

The support team has also been wonderful to work with. Highly recommend!

House of Leon
United States
7 days using the app
February 5, 2025

I love this App, and the customer service is outstanding!!

Paper Planes
United States
Over 4 years using the app
February 19, 2025

Amazing customer support. Fast responses and super detailed reports. This app has saved me a lot of time and effort :) Strongly reccomend

Performance Meal Prep
United States
About 1 month using the app
October 30, 2024

Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!

Funny Face Bakery
United States
Almost 4 years using the app