Better Reports , 1,043 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust, customizable reporting features that surpass Shopify's built-in options. They appreciate its user-friendly interface and detailed insights into sales, inventory, and customer data. The app is recognized for its time-saving capabilities in data management and report creation, including the ability to schedule and send regular reports. The support team is often praised for their prompt and helpful responses. Merchants find the app crucial for refining marketing strategies and making informed business decisions.

Edited July 23, 2021

I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.

Misha & Puff
United States
Almost 2 years using the app
March 12, 2021

This is a great app, the customer service is absolutely amazing! Anytime I need a special report, I ask for help and then they set it all up for you pretty quickly.

Masses Of Lashes
Australia
Almost 2 years using the app
October 12, 2020

Better Reports has seriously upped our analytics. The custom reports allow me to pull the exact information that I am looking for, without the hassle of a bunch of complicated excel files. We've had this app for about two months and it is already the most useful app that we have. Their support team is very supportive and quick to reply. Don't hesitate to add this app to your store, you are going to love it!

Skhoop of Scandinavia
United States
Almost 2 years using the app
September 30, 2021

Used this app for multiple different Shopify stores and works great. Support is very responsive and helpful.

QuickFresh
United States
Almost 2 years using the app
Edited February 4, 2021

I have been using this app for only two days, comparing it to another top-rated report app. The response of their customer service is not only timely, but their explanations, along with screenshots and step-by-step instruction is exceptional. I am so impressed with the team and their support! In addition, the reports are easy to read, setup, and schedule, and I haven't found anything that the customization fails to do. I highly recommend this app!

FilterQueen Business
United States
Almost 2 years using the app
May 16, 2022

Better reports help to create more granular reports where Shopify native reporting falls short. Their techsupport is able to help with any custom field that we need added and are very responsive and helpful as they can be. Sometimes large report exports can only be in csv , but they provided personalized helpful video to import to excel in right number formatting.

Quay Australia
United States
Almost 2 years using the app
November 15, 2021

I used this app to help me reconcile my shopify sales to settlements and create journals to load to MYOB. Team are super helpful and responsive

Oasis
Australia
Almost 2 years using the app
January 13, 2020

Been using this for 1 week and so far very impressed. Super easy to use with prompt and effective support from the team.

Iron Idols
Australia
Almost 2 years using the app
January 20, 2021

The app is extremely versatile, and the tech support can even help you create new ways to use it. Worth every penny.

Staycoolnyc
United States
Almost 2 years using the app
July 12, 2020

Maybe the most powerful app I've used in Shopify. And the customer service is off the charts. Highly recommend this app.

Good Stock
United States
Almost 2 years using the app