Reviews (1,178)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

Edited December 1, 2021

I use this app to create and use various custom reports in addition to the standard existing reports. Its fairly simple to use and you can tweak the existing reports to suit your needs.
Customer support is quick to respond and gives additional tips based on your queries.
Wish the team all the very best.

Bronze
Oman
About 3 years using the app
October 26, 2022

Amazing. They will create any report you need!!!!
Ive been using their service for 3 years and have no complaints

Kenny's Meals
United States
About 3 years using the app
July 18, 2023

Love how it's so flexibility that I can customise which data to include on the report. The support team response are quick and solve the concerns seamlessly. Love this app.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
November 10, 2020

So far so good. Customer service has been very quick and extremely helpful. I hope this will help get me the reports I need with accurate information that is easy to find.

Witchdoctors
United States
Almost 3 years using the app
March 14, 2023

We love Better Reports and use it everyday.
We get more detailed information than Shopify provides in analytics.
It's clear and easy to use on my iPhone & PC.

JustHatched
United States
Almost 3 years using the app
July 13, 2022

Better Reports is a great app. I was easily able to build custom reports and support was always very fast to respond when I couldn't figure something out.

Sweet Apricity
United States
Almost 3 years using the app
Edited May 2, 2019

I have to create complex reports every quarter and Better Reports has saved me so much time. A+ app!

Sola Look
United States
Almost 3 years using the app
January 7, 2022

I've been searching and trying reporting APP's on Shopify for awhile now. I stumbled upon Better Reports the other day. I added this App on the 14 day free trial. I was instantly blown away by Better Reports with the very first reports (of the 60) they offer that I tried! I, also needed a custom report specific to my products. Better reports responded within an hour, they also created a custom report for me within that same hour. We all know how frustrating it can be continually add 'trial Apps' and so many times, removing Apps before that 14 day trial period ends! Better Reports will save me SO much time getting the information I need! 100% the best App of ALL the other reporting Apps I've tried! Better reports won't be removed after my 14 day trial period!

Snap It Up Jewelry
Canada
Almost 3 years using the app
Edited August 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

USA Cycling
United States
Almost 3 years using the app
June 2, 2020

I use this app for all my reporting for almost 2 years. It's reliable, flexible and very easy to use. Honestly, the best reporting app I came across so far.
On top of that, the team at Better Report is absolutely legends. They are super responsive and always have a solution! Definitely recommend using! !

I.AM.GIA
Australia
Almost 3 years using the app