Reviews (1,178)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

December 21, 2021

Claudia was amazing to work with. I love this app. the customer services was the best i have ever dealt with

G-Tech Apparel USA Inc
United States
Almost 3 years using the app
March 19, 2021

Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)

Manifesto on Wheels
Czechia
Almost 3 years using the app
November 23, 2022

Great service - They've helped us a few times answer questions, and have actually made custom reports for us. They're always great to work with

Jungle NYC
United States
Almost 3 years using the app
December 7, 2021

Better Reports has really helped us with organizing in-house perishable product by automating custom product tally reports tailored for each department and sending them to the department heads. Gone are the days of doing hand tallies. Claudia and Keanna have been incredible to work with, amazing support and help in creating custom reports. Thank you.

The Home Bakery
United States
Almost 3 years using the app
Edited March 7, 2022

So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!

Melanie Casey
United States
Almost 3 years using the app
February 15, 2021

I am absolutely impressed with the support and customer service I have received from Rishika. She goes beyond your expectations, providing what you didn't' even know you needed :) Thank you Rishika!

eckoYak
United States
Almost 3 years using the app
January 24, 2023

Extremely useful reporting tool, with a maximum of customisation and full support of the Better Report-crew! It helps us analyse our business that otherwise would be difficult.

Ginger Jack
Belgium
Almost 3 years using the app
February 9, 2021

Great app. There hasn't been a report that I haven't been able to run with Better Reports. I also prefer this to having to upgrade my Shopify plan to see a few more reports. Definitely would recommend it.

The Skorys Apparel
United States
Almost 3 years using the app
March 8, 2019

Better Reports team was very helpful in creating custom reports to fit our needs. It has made our daily reporting tasks much more manageable and time efficient. I would recommend BR for higher level report than is available in the Shopify dashboard.

Beach Riot
United States
Almost 3 years using the app
February 15, 2022

The customizable options are amazing. The techs are super helpful and best of all the reports could be schedule and deliver straight into my Google drive!

FINESSE
United States
Almost 3 years using the app