Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited February 6, 2020

I got this app to figure out net revenues (minus any sales, discounts, etc.) by product, making it easier for me to pay commissions to my store contributors. The app works perfect!

Shuttermonkeys
United States
Over 2 years using the app
September 10, 2020

Exceptional app for reporting and the customer service is even better. I would highly advise downloading.

Wild Tribute
United States
Over 2 years using the app
February 16, 2022

I love the customer service from Better Reports. They are quick, friendly, efficient and 100% successful in being able to create a custom report to meet my business needs. Highly recommend using them. They elevate the Shopify experience tremendously.

The Cheese Gallery
Canada
Over 2 years using the app
May 4, 2022

Better Reports is an amazing source of data and insights for any business. Their staff is super helpful in assisting you through building dashboards, pulling data, and making the most of the platform. Special shoutout to Claudia Aubin!

Rhone
United States
Over 2 years using the app
April 19, 2021

Best app there is, amazing customer service. It is an accountants dream app. Shopify analytics are not very good, better reports fixes that problem!!

Socks and Bottoms
United States
Over 2 years using the app
March 20, 2020

We have tried a few different Shopify report writers in the past, but they were all cumbersome and gave us questionable results. Better Reports is a great report writer for Shopify and GREAT Customer Service!

Beach and Barn
United States
Over 2 years using the app
Edited January 7, 2022

Not only does the app provide all the reports our company needs and more, the customer service is incredible. Any question or request for help has been responded to within minutes. Just wish there were some reports/edits we could do on our own so we don't have to bother them. :) THANK YOU!

Destira
United States
Over 2 years using the app
July 17, 2023

Great Support! Insightful Reports. Thank you Rishika, Kritesh & Keanna for creating customised reports

Town Shop
United States
Over 2 years using the app
June 15, 2020

A godsend and great customer support. Very flexible and able to integrate easily with some of my other apps I am using. Would definitely recommend.

Funstock.co.uk
United Kingdom
Over 2 years using the app
February 18, 2019

We wanted to have better reports than were possible with the Shopify Plan. This app did the trick. The developer also created a custom field for us to report by selected tags. We're ecstatic with how well this works!

Tourne-Sol
Canada
Over 2 years using the app