Reviews (1,179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

July 5, 2018

We are a new company selling designer menswear, we file our suppliers in the product tags so needed a system that could look in depth. We tried a few others and this was the shining knight. After install we received a personal email to help get our custom reports set up and we have already ran 15 analysis reports at the click of a button.

Simple, logical & solid! We already use a number of apps but the customer service for this was first class, we will be upgrading without any need for sign off from our team.

Khaki Surfer
United Kingdom
Over 2 years using the app
May 19, 2023

It was great!
We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person.

Rishika Badwal was very nice, respectful and patient with me too.

Thank you very much.

Fany

Makin' Whoopee Gift Shop
Australia
Over 2 years using the app
July 17, 2018

I’ve tried other similar apps, but this one is by far the best for generating reports. The pre-designed report templates are great right off the shelf, but if you need to customize or edit, they make it really easy. I had one question about COGS and Clement was able to answer it immediately. Highly recommend.

Bqn Local
United States
Over 2 years using the app
August 3, 2020

Loving this app! The reports are great and able to custom make to really get the data you are after. Kritesh was so helpful and helping me custom make the reports i was after and very responsive and quick to get back to me. Would highly recommend adding Better Reports to your Shopify site. Also the feature that you can schedule reports to run themselves and have them emailed to you for the start of the day is a function I'm looking forward to setting up will save so much time weekly.

White & Co
Australia
Over 2 years using the app
June 16, 2021

I LOVE Better Reports. I really lacked information that I couldn't find on Shopify's reporting or my accounting software so this is a complete win for us.

Simply Granola
South Africa
Over 2 years using the app
March 6, 2023

Shopify Reports are very limiting. They have decent base data, but they fall apart quickly when you want to slice and dice data in greater detail.

Better Reports steps up where Shopify falls short.

Better Reports has a little bit of a learning curve, but the support team is awesome and very helpful in creating anything you would wish. There's also a lot of reports available right out of the gate that go beyond what Shopify has.

Mondo
United States
Over 2 years using the app
December 12, 2017

Jaw dropping service. Ridiculously competent, personal service.

Every single request I have thrown at Clement has come back with a fast reply with the answers I needed.

Reports are created to spec or he will show you what you need to do for future reference to create your own report.

I have just created a table of sale per product within each vender showing sales throughout the year on a monthly basis - how incredible? This is perfect for seeing sale trends and future stock planning.

Amazing. I have been using Shopify for years and have been through SO many apps for reporting.

The combination of human availaibility and solid coding/reporting is a perfect match.

Hopefully the $149 will pay for itself each month in wise stock choices and sales growth.

Richards Guitars
United Kingdom
Over 2 years using the app
July 18, 2022

Better Reports team are helpful and supportive, helping you build constructive reports and effective supports for workflow. The structuring is pretty complex for a new comer so I do suggest using support in the short term while you get the hang of it. Dustin.

Cloud Picker Coffee
Ireland
Over 2 years using the app
March 16, 2018

Excellent Customer Service! Built a custom report for us, in practically no time at all, that no other reporting app was able to do!! Thank you!!

Raspberry Creek Fabrics
United States
About 2 years using the app
December 13, 2018

Fantastic! The reporting is great and the support level is the best I've ever experienced. Love Better Reports!!!

Snapbac
United States
About 2 years using the app