Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

March 16, 2018

Excellent Customer Service! Built a custom report for us, in practically no time at all, that no other reporting app was able to do!! Thank you!!

Raspberry Creek Fabrics
United States
About 2 years using the app
December 13, 2018

Fantastic! The reporting is great and the support level is the best I've ever experienced. Love Better Reports!!!

Snapbac
United States
About 2 years using the app
August 26, 2022

The support team's amazing. They tried to help me out with creating a way too specific report with all the data I needed.

Pier 1
United States
About 2 years using the app
September 3, 2020

amazing app! very very good costimer service and really advanced reports.
very recommended to everyone.

SHAZLONG | שזלונג
Israel
About 2 years using the app
January 7, 2021

Their customer service is top notch! They always run custom reports quickly, and explain to me exactly how they did it so I can do it next time.

WOODEN SPOON HERBS
United States
About 2 years using the app
April 29, 2022

Claudia Aubin helped today to update the report with the features we need right away. Her cheerful and professional manner made working together a pleasure.

MCA Chicago Store
United States
About 2 years using the app
June 21, 2023

very useful for customised reports but would also recommend your good customer service accessible by telephone as well.

Ambassador General Store
United Kingdom
About 2 years using the app
February 9, 2021

Quick Response from their Customer Care Team and can pretty much create any report you may need if Shopify lets them have the API! I find using Better Reports very easy!

Dilli Grey
United Kingdom
About 2 years using the app
July 2, 2018

This app is a life saver. The reporting is extremely flexible and I've been able to get at data any way I need. When I didn't understand something, Clement provided prompt and thorough responses and even helped build out some functionality on a report I couldn't figure out. Scheduled reports are awesome as well. This is saving a ton of manual labor!

Renewedbytnfi
United States
About 2 years using the app
June 13, 2023

We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.

Baseballism Online
United States
About 2 years using the app