Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

December 4, 2018

We've had some questions and needed some custom report template made for us. THEY ARE ON IT! Quick response, quick help. Thanks!

Foterra Jewelry
United States
About 2 years using the app
Edited June 4, 2020

I used this app to created reports for orders by delivery date, product sales and much more. The support team is very friendly and helpful and know what they are doing.

Mustard Family Foods
United Kingdom
About 2 years using the app
November 8, 2022

I use this app the custom-build very precise reports.
The support team is very helpful
The response time is very fast and they have always found a solution to problems

Palais des Thés | פַּלֶה דֶּה תה
Israel
About 2 years using the app
March 21, 2022

Our business is very complex and we had custom reports written with custom code for everything. Once Better Reports allowed developers to use their SQL Server to create custom variables I was sold. It's transformed the way we do reporting and we've been able to remove thousands of lines of code from our codebase and give a lot more freedom to the non-engineering departments to monitor KPIs and other reports.

Eat to Evolve
United States
About 2 years using the app
February 17, 2021

Customer service is super responsive and able to adjust according to your business needs. Recommend

NICOBLU
United States
About 2 years using the app
March 14, 2021

We LOVE this app!! it is sooo useful and the support is AMAZING!! Thank you for enabling us to have all the answers to our crazy hectic store and orders at our finger tips :)

Bonjour Bakehouse
United States
About 2 years using the app
January 8, 2021

With Better Reports we are able to pull accurate custom reports that integrate with our other apps on shopify. This app also have several awesome pre made reports you can pull easily.

FarmacyNow
United States
About 2 years using the app
November 27, 2018

Pretty straightforward and easy to customize. I use it weekly and my exec liaison is a fan. Couldn't have built a better report myself.

Health-Ade
United States
About 2 years using the app
September 25, 2020

Super App and customer support is excellent, very quick turnaround on queries and super helpful. Easy to use also.

AYU Cosmetics
Ireland
About 2 years using the app
Edited June 17, 2020

Love the app. It fills in a lot of the holes from Shopify to help facilitate sales and inventory analysis. Very helpful staff too when I have questions.
I only gave this 4 of 5 stars since I am still wanting to have a report that can show inventory next to sales in the same report.
UPDATE: Kritesh at Better Reports came through and I now have the ultimate report for recapping both sales and inventory in one report! Thank you so much for being so responsive and helpful. I would recommend this App 100%

Muttropolis
United States
About 2 years using the app