Reviews (1,172)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize complex reporting tasks, enhancing business performance insights and operational efficiency. It features an intuitive interface, scheduling for automated report delivery, and advanced data operations. The customer service team is noted for its responsiveness and skill in quickly creating custom solutions. Merchants appreciate the detailed, accurate, and customizable reports.

November 11, 2024

Best Shopify app available. With this app I’m able to create super cool and helpfull reports. Also great thanks to Claudia from support for helping me out customizing the reports.

Compoziet
Netherlands
10 months using the app
December 6, 2024

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Octave Coffee Co.
United States
29 days using the app
November 4, 2024

Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports.

What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.

Nutrient Rescue New Zealand
New Zealand
About 1 month using the app
January 3, 2025

They created an awesome custom report for my store that allowed us to pack so much more evisiently our products!

Nutterie
Canada
1 day using the app
January 10, 2025

Great and fast support. Thanks Ciara for your help.

Helvetus
Switzerland
About 2 months using the app
October 17, 2024

A powerful and easy to use report tool. You can start with one of the built in reports and easily save it as a custom report and redesign it in the way you want. The support is amazing. I reached out to them when I needed help with a report. I got a very swift response from Claudia who created a new version of the report where she adjusted it just the way I needed it, and also posted a very instructive and enjoyable video.

HENMARK
Sweden
5 months using the app
October 16, 2024

Better Reports provide top notch service. They are always prompt at replying to queries and can always build the custom reports we require. Excellent app!

Evoo Quality Foods
Australia
Over 6 years using the app
October 16, 2024

Great service. Support ticket was answered in a few hours and the report update I needed was perfect.

Bert & May
United Kingdom
Over 3 years using the app
January 13, 2025

Amazing App and even better support team!

ELEVENTY
United States
27 days using the app
October 2, 2024

Amazing app and the best and most important part: the customer service is AMAZING and HUMAN! There is no chatbot you have to get through, you just go straight to a human who is VERY VERY knowledgeable on how the app works. Claudia is who I have worked with and she is so so so helpful! Thank you Claudia and the better reports team.

Angel Competition Bikinis
United States
Over 5 years using the app