Reviews (1,179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

October 24, 2019

This app is awesome! I love that you can schedule reports and build whatever you want to see- so many more options than Shopify has available on their analytics section. Also, they are very helpful in getting you set-up and answering any questions you might have.

Sweet & Spark
United States
About 2 years using the app
April 7, 2020

App's customer service was amazingly quick and comprehensive Kritesh M. was my support person, gave me everything I needed in minutes for an important meeting with our owner,,, thank you

LUCIA EYES
United States
About 2 years using the app
December 19, 2017

This is a must have app. The name can be misleading that it is limited to reporting. However, with the flexibility to add reports to Google docs and building work flows based on that is just amazing. Clement, Founder of the app is super quick with replies and extra flexible. The pricing is quite reasonable and I would highly recommend the app.

Mrpl2
India
About 2 years using the app
November 24, 2021

It helped me pull data points together from a bunch of different apps we've signed up to - was a pain trying to work with individual apps and reports until I came across this. The support team's awesome in helping pull it together too!!

gooey
United Kingdom
About 2 years using the app
January 4, 2022

This app helps me organize performance and payout information for all of the clients I create merch for. The support team is extremely helpful in setting up the exact reports you need for you.

DeadlyMerch
United States
About 2 years using the app
July 5, 2022

Best app ever! Shopify is missing so many reports, it's not funny. BetterReport fills the gap. Their team is super-responsive and creates reports like magic.

Italeau
United States
About 2 years using the app
March 8, 2021

I had a very quick assistance which is exactly or even better that what I asked for !! Thank you so much Rishika !!

Franklin Mint
United States
About 2 years using the app
Edited July 23, 2024

I am thoroughly impressed with this app and use it daily without ever being disappointed. The support team is outstanding, consistently providing assistance whenever I need custom reports. Their reliability and dedication have never let me down, making this app an indispensable tool in my daily operations.

League Outfitters
United States
About 2 years using the app
June 16, 2021

I have been searching for the means to create analyses that will allow for extremely precise reports to be generated, and only when specific parameters are met. This app takes the cake - their customer service was incredibly engaging, extremely helpful, and surprisingly thorough in helping me implement some of my first reports. Would highly recommend to anyone who has a need for precision breakdown of data as well as the ability to schedule out reports to multiple recipients.

Fat and the Moon Wholesale
United States
About 2 years using the app
August 4, 2023

I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!

Zodica Perfumery
United States
About 2 years using the app