Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

January 4, 2022

This app helps me organize performance and payout information for all of the clients I create merch for. The support team is extremely helpful in setting up the exact reports you need for you.

DeadlyMerch
United States
About 2 years using the app
July 5, 2022

Best app ever! Shopify is missing so many reports, it's not funny. BetterReport fills the gap. Their team is super-responsive and creates reports like magic.

Italeau
United States
About 2 years using the app
March 8, 2021

I had a very quick assistance which is exactly or even better that what I asked for !! Thank you so much Rishika !!

Franklin Mint
United States
About 2 years using the app
Edited July 23, 2024

I am thoroughly impressed with this app and use it daily without ever being disappointed. The support team is outstanding, consistently providing assistance whenever I need custom reports. Their reliability and dedication have never let me down, making this app an indispensable tool in my daily operations.

League Outfitters
United States
About 2 years using the app
June 16, 2021

I have been searching for the means to create analyses that will allow for extremely precise reports to be generated, and only when specific parameters are met. This app takes the cake - their customer service was incredibly engaging, extremely helpful, and surprisingly thorough in helping me implement some of my first reports. Would highly recommend to anyone who has a need for precision breakdown of data as well as the ability to schedule out reports to multiple recipients.

Fat and the Moon Wholesale
United States
About 2 years using the app
August 4, 2023

I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!

Zodica Perfumery
United States
About 2 years using the app
April 21, 2020

Great app, provides the additional insight and information easily - was exactly what we were after, highly recommend

Votch
United Kingdom
About 2 years using the app
June 4, 2021

Better Reports turns what is a good POS system from Shopify into a GREAT POS system. Without it we would not have access to the kind of detailed reports that we need to run our retail business. The support is also second to none!

Shakespeare's Globe
United Kingdom
About 2 years using the app
May 23, 2020

This app has been immensely helpful in calculating taxes as well as keeping track of year end stock.

Strom Sports Nutrition Ireland
Ireland
About 2 years using the app
January 28, 2021

Tons of options. I am still learning my way around setting up the reports but if I have an issue they have the best support, and always quickly provide me detailed instructions on how to set up what I wanted to do, and go ahead and set it up for me to see how the end result looks too along with the walkthrough on how they did it, which is a huge help

Puttin on the Printz
United States
Almost 2 years using the app