Reviews (1,179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

April 21, 2020

Great app, provides the additional insight and information easily - was exactly what we were after, highly recommend

Votch
United Kingdom
About 2 years using the app
June 4, 2021

Better Reports turns what is a good POS system from Shopify into a GREAT POS system. Without it we would not have access to the kind of detailed reports that we need to run our retail business. The support is also second to none!

Shakespeare's Globe
United Kingdom
About 2 years using the app
May 23, 2020

This app has been immensely helpful in calculating taxes as well as keeping track of year end stock.

Strom Sports Nutrition Ireland
Ireland
About 2 years using the app
January 28, 2021

Tons of options. I am still learning my way around setting up the reports but if I have an issue they have the best support, and always quickly provide me detailed instructions on how to set up what I wanted to do, and go ahead and set it up for me to see how the end result looks too along with the walkthrough on how they did it, which is a huge help

Puttin on the Printz
United States
Almost 2 years using the app
April 10, 2018

Super easy to contact and great service.

Find Your Feet
Australia
Almost 2 years using the app
Edited September 16, 2022

The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.

Little Women Lingerie
United Kingdom
Almost 2 years using the app
February 9, 2021

Used a few competitors before this app and this is by far the best - great interface, easy to use and awesome support. 5 stars from us - thanks heaps!

The Hippie House
Australia
Almost 2 years using the app
Edited May 4, 2021

Tiia helped me twice with my request and did exactly what I needed !! Thank you so much for your help !! This is the 3rd time I needed a customized report and was done exactly how I wanted it to be in a very timely manner

Linens n Things Online, Inc.
United States
Almost 2 years using the app
May 1, 2023

Excellent app and incredible support! We've created a lot of useful reports that simply aren't possible with stock reports in Shopify Analytics.

Sheila Fleet Jewellery
United Kingdom
Almost 2 years using the app
Edited April 19, 2020

This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!

The Blissful Whisk
United States
Almost 2 years using the app