Reviews (1,166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.
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Great and fast support. Thanks Ciara for your help.
Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!
The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!
Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.
Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.
We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.
Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help
Le service est très efficace. Il me manque quelques donnés sur mes rapports que Better Reports n'est pas en mesure de me donner mais au sens large je suis satisfait du travail et de l'app.
We use this app on our Japan store. This app allowed us to have the flexibility to sell in Yen, but have a second custom field show the USD cost of the items. We were able to get the exact reporting we wanted to show our sales. Their support reps are quick to respond to inquiries and easy to work with. They are always able to help with customizations unless there is a limitation on the Shopify side. You won't be sorry if you use this app on your Shopify store.
Customer service is outstanding - I often hear back the same day of reaching out. They offer tips to create reports and if there isn't a feature available to get the data you're looking for, they'll create a custom report for you. There are several variables I hope will added to the filter list. Overall great app and worth the price.