Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

March 23, 2022

Great help. Cleared up the reporting question I had on sales tax. Fortunately, the answer they gave was that we were doing something the right way!

Spicewalla
United States
Over 1 year using the app
December 30, 2020

Top notch reporting, customisable in so many ways. The customer service is spot on with communication. The latest report I am running is a table sorted by descending sales order number, with the current inventory and days expected until inventory depleted right next to that. I can then go and order what is hot selling and soon to run out of stock :)

Asia Sell
Australia
Over 1 year using the app
February 28, 2024

Very impressed with the power of this platform. When we feel that there is data we're not seeing and/or it's difficult pull, Better Reports seemed to always have a solution. The support team is extremely helpful and quick to respond. 10 out of 10!

New West KnifeWorks
United States
Over 1 year using the app
February 15, 2021

This application is very useful, the support will help you in a very efficient and fast way. Voila Voila !

Happy Officine
Switzerland
Over 1 year using the app
Edited January 1, 2025

Ciara created the reports I needed so quickly and efficiently plus added the videos for explanation. The best!

Plum
United States
Over 1 year using the app
October 12, 2022

The support team is amazing and always sets up custom reports in seconds! Better Reports is amazing and would definitely recommend.

LBV
United States
Over 1 year using the app
Edited June 10, 2020

Good report, just what I needed, and excellent explanation
Good report, just what I needed, and excellent explanation
Good report, just what I needed, and excellent explanation

CCG Store
United States
Over 1 year using the app
July 14, 2022

Easy to use and generate reports and great customer service. Thank you Keanna D. for your amazing help!

Bhu Foods
United States
Over 1 year using the app
April 11, 2018

Amazing app and even better customer service. Absolutely recommend to everyone. Clement's service is second to none and goes well out of his way to ensure you get the features required.

Recommended for all store owners.

Designerboutiquemenswear
United Kingdom
Over 1 year using the app
November 19, 2019

This app does the job. We found it very useful thanks for the wide range of reporting data available.

Botamedi Hong Kong
Hong Kong SAR
Over 1 year using the app