Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

April 29, 2020

This is the fourth store we have installed on - cannot count the hours we have saved. Great support from their team! Thanks!!

PALADIN SPORTS ASIA
Singapore
Over 1 year using the app
October 23, 2019

Extremely helpful for using Shopify to manage orders that have lots of different attributes. This app far exceeds Shopify's extremely limited reporting capabilities and is a staple of our daily operations.

The customer service is incredible. Fast responses with helpful answers (and in some cases, immediate improvements).

DipJar
United States
Over 1 year using the app
August 14, 2018

Better Reports has been amazing. We have needed quite a few custom reports and their team has done wonderful work in getting us what we need. We highly recommend.

Spurlinesupplyco
United States
Over 1 year using the app
November 7, 2019

This app was the missing piece to our Shopify POS. With full customization of reports, plus a fabulously responsive development team, we are able to get a full swatch of sales, inventory, and financial reports to help us accurately assess our business needs day-to-day and when doing long-term planning. Shopify reports just don't cut it in comparison - worth every penny!

Beehive Wool Shop
Canada
Over 1 year using the app
June 5, 2024

Better reports gave us the opportunity to automate our workflow as a company. Other than the variety of pre-built reports, the custom reports feature has helped reduce our manual paperwork greatly. We use credit as a payment term with some of our suppliers and service providers like local delivery companies and international shipping carriers. With a click of a button, we can generate reports to predict the upcoming bills way before they're due. Once we reach the due date, our report is ready for accounting.

The app is user friendly, but their support team is competent and quick to respond should you need any help. Keanna has helped us create multiple custom reports so far, and is always eager to provide some tips.

unitkw
Kuwait
2 months using the app
October 10, 2018

This app is extremely helpful and provides all of the reports I need. Makes my life so much easier!!

GoldynGlow
United States
Over 1 year using the app
Edited August 23, 2021

AMAZING. Fast and incredible Extremely accommodating and helpful. The customer service is superb. Highly recommend!!

Baraka Shea Butter USA
Canada
Over 1 year using the app
November 1, 2018

I needed to pull specific fields for a pivot table report in excel. This was the only app I could find to do it. It has worked perfectly for my needs.

Alaska Select
United States
Over 1 year using the app
May 13, 2022

Their support team is great. They provided a customized report rather quickly and exactly what we were looking for.

HC
United States
Over 1 year using the app
August 4, 2023

Great app which provides us with all the in-depth reports we need, while still on shopify basic plan.

The support offered is second to none too - fast response times and quick to find solutions to any queries we have raised.

Happy to recommend.

Northern Print Studio
United Kingdom
Over 1 year using the app