Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

December 2, 2020

Great, easy-to-use functionality and their support team is always there to assist with more complex requests.

Birdies
United States
Over 1 year using the app
July 27, 2023

Don't bother installing the others, none are nearly as good as Better Reports. This is the app you need and the team behind it will build almost anything you ask for.

earth® shoes
United States
Over 1 year using the app
Edited March 3, 2021

Tried out better reports, got overwhelmed with the options. Sent an enquiry to customer support and got everything I asked for and more answered! Kritesh is probably one of the best support person I have ever came across. Wish they are able to pull out reports from advertising platforms as well. Nonetheless.. Great product, great team, more efficiency for us! Kudos Better Reports team.

Exzma Skincare
Singapore
Over 1 year using the app
June 10, 2022

We were after a quite complex report (units sold, orders placed and revenue) for each of our SKU, for different custom date ranges based on today's date. Better Reports helped us do all this, in one custom report! Absolutely amazing app and people behind it!

Sous Chef
United Kingdom
Over 1 year using the app
May 11, 2021

Amazing app ! Is great for making data driven decisions.... You can take a deep dive into your data with this app

Tahiliya
India
Over 1 year using the app
January 31, 2023

Very quick response with a custom field which achieved one of my requests.

We are working through another issue as well.

Brad

Karma and Luck
United States
Over 1 year using the app
December 14, 2023

Really great reporting tool and the customer service is second to none.

RIXO ⋆
United Kingdom
Over 1 year using the app
December 28, 2022

This app and its support team are both extremely helpful. It's completely changed the way we pull reports and look at data! The support team responds almost immediately and has never failed to complete a request. They've done everything from building entire reports to creating custom fields to allow us to pull more accurate reports.

Christine Valmy Inc
United States
Over 1 year using the app
August 25, 2023

This app is fantastic, very flexible and the customer service is very fast and outstanding as well. I highly recommend this app.

Cheaper Dental Visit
United States
Over 1 year using the app
Edited July 8, 2020

Their help with creating custom reports is amazing! Really wonderful customer service. The reports are just what we need. Thanks!

D.S. & DURGA
United States
Over 1 year using the app