Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited January 13, 2019

I love this app, it's a great work around since Shopify does not offer in depth reporting. I always get a response within 24 hours and they make any changes I need on reports. Great app! definitely recommend if you like digging into your retail business.

Fig & Willow
United States
Over 1 year using the app
June 12, 2020

This app deserves 5.0 review for its usefulness, simplicity and amazing support. Support team is very responsive and designed my report quickly.

Brands & Beyond
Lebanon
Over 1 year using the app
Edited November 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

ProGrade-Digital
United States
Over 1 year using the app
October 4, 2018

The Better Reports app provides our team with easy access to the data they need. Great support and help with customisation too!

Serpentine Galleries
United Kingdom
Over 1 year using the app
June 22, 2022

While I don't necessarily find the user interface to be the easiest to use, the support that comes with this app is absolutely fantastic. We've contacted the team a number of times to build custom reports and they've always been super responsive and have been able to create what we've needed. Thanks again. :)

Pleasant State
Australia
Over 1 year using the app
April 29, 2021

Better Reports generates great reports that Shopify is just lacking in. Really great and speedy customer support too!

Printing and Copy Centre
Canada
Over 1 year using the app
February 18, 2021

The best reporting tool for shopify. Can create quite unique reports, that no one else can do. Kritesh is the best guy, helped a lot. Recommend

🚿 AlpenKraft Shop
Austria
Over 1 year using the app
May 30, 2019

Worked with Clement at Better Reports to make some custom reports to help with various use cases we were looking to optimize. Clement was incredibly quick to help and very professional -- we look forward to continuing to use Better Reports and would recommend it to anyone.

CivvieSupply
United States
Over 1 year using the app
Edited January 17, 2023

Very fast and they do help with the custom report for you .
Would recommend to other user as well.
10/10 would recommend to others

Teemji
Sweden
Over 1 year using the app
Edited January 31, 2019

As a startup, creating custom reports is really important for us as we learn what systems are available and what measures we need. Better Reports customer service has been amazingly helpful and quick. When certain parameters weren't available, they created them for us. Love this tool! Can't say enough about this app.

Brownlee
United States
Over 1 year using the app