Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

November 10, 2020

So far so good. Customer service has been very quick and extremely helpful. I hope this will help get me the reports I need with accurate information that is easy to find.

Witchdoctors
United States
Almost 3 years using the app
June 29, 2023

Awesome app! Best detailed reporting we have found. Shopify should have this type of reporting natively.

Also excellent customer service!!!

Healthycell
United States
About 1 month using the app
October 27, 2022

Really good app with exceptional support. Claudia was amazing!! Definitely a must have to automate your shopify numbers.

Campos Del Abuelo
Spain
About 1 month using the app
Edited May 2, 2019

I have to create complex reports every quarter and Better Reports has saved me so much time. A+ app!

Sola Look
United States
Almost 3 years using the app
January 7, 2022

I've been searching and trying reporting APP's on Shopify for awhile now. I stumbled upon Better Reports the other day. I added this App on the 14 day free trial. I was instantly blown away by Better Reports with the very first reports (of the 60) they offer that I tried! I, also needed a custom report specific to my products. Better reports responded within an hour, they also created a custom report for me within that same hour. We all know how frustrating it can be continually add 'trial Apps' and so many times, removing Apps before that 14 day trial period ends! Better Reports will save me SO much time getting the information I need! 100% the best App of ALL the other reporting Apps I've tried! Better reports won't be removed after my 14 day trial period!

Snap It Up Jewelry
Canada
Almost 3 years using the app
Edited August 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

USA Cycling
United States
Almost 3 years using the app
June 2, 2020

I use this app for all my reporting for almost 2 years. It's reliable, flexible and very easy to use. Honestly, the best reporting app I came across so far.
On top of that, the team at Better Report is absolutely legends. They are super responsive and always have a solution! Definitely recommend using! !

I.AM.GIA
Australia
Almost 3 years using the app
December 21, 2021

Claudia was amazing to work with. I love this app. the customer services was the best i have ever dealt with

G-Tech Apparel USA Inc
United States
Almost 3 years using the app
March 19, 2021

Pretty handy and crafty app, in comparison with other similar apps tried this one seemed to shine the most! If you are in need of some datacrunching, this might be of great use to you. ;-)

Manifesto on Wheels
Czechia
Almost 3 years using the app
December 7, 2021

Better Reports has really helped us with organizing in-house perishable product by automating custom product tally reports tailored for each department and sending them to the department heads. Gone are the days of doing hand tallies. Claudia and Keanna have been incredible to work with, amazing support and help in creating custom reports. Thank you.

The Home Bakery
United States
Almost 3 years using the app