Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

July 30, 2021

With our previous Epos system we could extract all through figures on a regular basis which is very important in the running of our fashion business. It is not as easy with Shopify to get the sam kind of result. Thanks to the very helpful people of Better Reports they managed to customised the kind of reporting we needed to get as close overview as we used to. So very happy with it and their professionalism.

Olivier's Lounge
United Kingdom
About 2 months using the app
Edited April 18, 2019

Great app! Especially like the Paypal recon report. This is a "must have" to boost the reporting capabilities in Shopify. Custom reports are pretty easy to create and Clement is wonderful in helping me get to the finish line on a custom report. I think this is the BEST part of the app and makes it worth every penny. We have multiple stores in Shopify each with different reporting requirements and use Better Reports for each one.

Neck Hammock
United States
Over 4 years using the app
February 26, 2019

Amazing support & detailed customization abilities. A little daunting when you look at the reports alone but ask for help and you won't be disappointed!

Cools Club
Australia
Over 4 years using the app
June 6, 2018

We desperately needed help, we have a lot of different products and collections and getting accurate info about our different drives was very hard and manual process. You should not only get this ap, but you shopify should require it, very help customer service, customization was excellent and a lot of the example reports that come with it already are very useful.

Get this ap, it is worth every penny!

Tcs Maf
United States
Over 4 years using the app
April 9, 2019

Best reporting app there is. I tried out like 4 of them. Better reports shows the most reports and Clement is super helpful and has even made me some reports that we're standard reports someone would need. Excellent customer service too, I've always been responded to within a few hours

Marigold Shadows
United States
Over 4 years using the app
February 2, 2021

This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.

Built Bar
United States
Over 4 years using the app
Edited October 26, 2023

The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.

Kryptonite Character Store
United States
Over 4 years using the app
March 19, 2018

One of the best report apps and 5 star customer service.

Lil Thingamajigs
United States
Over 4 years using the app
March 19, 2019

Great App! Enhances the reporting capability of the store tremendously. Also has very easy export functions in case you need to present the data somewhere.

Shore Buddies
United States
Over 4 years using the app
Edited September 24, 2021

Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!

Bewilderness
United States
Over 4 years using the app