Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited October 22, 2018

Building a custom report is easier with this app than others we have tried. Clement has been responsive and helpful when we needed additional help. Highly recommend.

Smack SpiritWear
United States
Over 1 year using the app
March 21, 2023

Better Reports is nothing short of amazing. I have been using it for a while now and it has completely transformed the way of working in my business. The insights that I have gained from using this app are invaluable, and have helped me make smarter and more informed decisions.
One of the things that sets this app apart from others is the exceptional quality of their staff. Every member of their team is not only incredibly knowledgeable, but also quick to respond to any questions or concerns that I may have. They are always willing to go the extra mile to ensure that I am fully satisfied with the app and the service that they provide.
Overall, I cannot recommend this app enough. If you are looking for a powerful reporting tool to help you grow your business, this is the app for you.

SuperBra
Netherlands
Over 1 year using the app
Edited April 29, 2019

Better Reports has been awesome and SO useful at a reasonable price. The customer support has been wonderful and speedy as well. I can't thank Clement and his team enough. They are always up to the challenges their customers are faced with, are willing to collaborate with other App vendors, and have a natural curiosity that will only lead to their continued success!

Premier Yarns
United States
Over 1 year using the app
Edited September 25, 2019

The single most important plugin for shopify, these reports are fantastic!The level of detail is fantastic! I highly recommend this plugin, if you are making sales and need to really look at what is selling and how! I love this app worth every penny what it can do with data is amazing

Mckim Photography
United States
Over 1 year using the app
March 21, 2022

Our business is very complex and we had custom reports written with custom code for everything. Once Better Reports allowed developers to use their SQL Server to create custom variables I was sold. It's transformed the way we do reporting and we've been able to remove thousands of lines of code from our codebase and give a lot more freedom to the non-engineering departments to monitor KPIs and other reports.

Eat to Evolve
United States
Over 1 year using the app
March 19, 2024

Better Reports has really helped us generate the exact reports we need for our small business, and have been subscribed for a year+ and satisfied with what we get for the price. The support has been beyond excellent, going further than expected for us recently, and we were extremely happy and impressed with the customer service!

Little Stinkers
Canada
About 1 year using the app
May 24, 2023

Super easy app that allows you to build your own custom reports. Love the scheduling tool as well. Support is super responsive and very helpful!

self-portrait
United Kingdom
Over 1 year using the app
July 14, 2020

Great app and superb customer service! Analytics team is helpful and provide timely responses. Thanks BR!

gorjana
United States
Over 1 year using the app
September 25, 2018

Thank you for such amazing help and quick response times! Creates the exact reports that we needed :)

Be Coyote
Australia
Over 1 year using the app
February 12, 2020

I have been super pleased with this app- I LOVE how I can customize it to meet all my needs, and the customer service team is extremely responsive and friendly. I use this app for tracking sales, taxes, refunds, discounts, and fees through shopify. My husband uses it to track inventory sales trends, for reordering products, and for various inventory management tasks. It's an amazing app, I highly recommend.

Gators Games and Hobby
United States
Over 1 year using the app