Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

April 20, 2021

So helpful! They made a custom report for me and quickly, The customer service was quick to respond!

Full Moon Fruits
United States
Over 1 year using the app
Edited December 30, 2020

Absolutely fantastic support! Every single time I've asked a question, Better Reports has gone above and beyond with their customer service. I have never been happier with technology service before in my life. I don't know what I would have done taking on this new professional role at work without Better Report's patience and diligence in assisting me.

Iron Crow
Canada
Over 1 year using the app
December 11, 2023

Very powerful reporting app. I can get way better data out of this than I can out of Shopify's reporting system. The support team is fantastic too. They can walk you through what to do, or make custom reports for you.

Juilliard Store
United States
Over 1 year using the app
April 28, 2022

Easy to use and if you have questions the team is quick to respond with solutions! You can build reports tailored to your company's needs with ease!

TODAY Steals & Deals
United States
Over 1 year using the app
March 23, 2021

100% the best Shopify app I currently use. Customer service is second to none and is a crucial tool for our business.

Easy Eye Sound
United States
Over 1 year using the app
January 21, 2021

great customer support, I needed a custom report I didn't know how to setup and my email got answered in less than 30 minutes. Great job!

Apepak
Italy
Over 1 year using the app
Edited January 13, 2019

I love this app, it's a great work around since Shopify does not offer in depth reporting. I always get a response within 24 hours and they make any changes I need on reports. Great app! definitely recommend if you like digging into your retail business.

Fig & Willow
United States
Over 1 year using the app
June 12, 2020

This app deserves 5.0 review for its usefulness, simplicity and amazing support. Support team is very responsive and designed my report quickly.

Brands & Beyond
Lebanon
Over 1 year using the app
October 4, 2018

The Better Reports app provides our team with easy access to the data they need. Great support and help with customisation too!

Serpentine Galleries
United Kingdom
Over 1 year using the app
June 22, 2022

While I don't necessarily find the user interface to be the easiest to use, the support that comes with this app is absolutely fantastic. We've contacted the team a number of times to build custom reports and they've always been super responsive and have been able to create what we've needed. Thanks again. :)

Pleasant State
Australia
Over 1 year using the app