Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

October 4, 2023

Absolutely wonderful service! Claudia has been super helpful and broke down everything for me!

Ruthie Grace
United States
4 months using the app
February 4, 2021

Very Good, simple to use and breaks down all our reporting needs in a manner which is digestible for not just the accounts team to access

Ded-Pop
United Kingdom
4 months using the app
May 27, 2022

This app has been SUPER helpful for reporting purposes, and the customer support (Claudia) has been immensely helpful in helping getting my reports set up. Thank you.

Brochu Walker
United States
4 months using the app
November 11, 2021

Very good reports, great service. They respond quickly and even created a custom measure for me. Highly recommended.

Groove Monkee
United States
4 months using the app
December 24, 2020

i just installed it. personalized it. and in 5 minutes is ready. it seems worth the money. the assistance is super quick.

Wagyu Company
Italy
4 months using the app
Edited March 2, 2021

Great for all reports, even PayPal transaction IDs, we are delighted. Can only recommend the app. Thanks!

MyPostcard & Postcards To Voters
United States
4 months using the app
April 29, 2022

Claudia Aubin helped today to update the report with the features we need right away. Her cheerful and professional manner made working together a pleasure.

MCA Chicago Store
United States
4 months using the app
Edited May 11, 2022

Better Reports has an exceptional customer service. Whatever you need, they'll be there for you as they truly care about your business. Apart from that, their app user experience and its capabilities is everything I needed.

BeanBurds
United States
3 months using the app
July 7, 2022

very hard to figure out how to make the tax reports i needed but Deanna was 10/10 extremely helpful in organizing the report for what I needed.

sabobatage
United States
3 months using the app
January 24, 2021

I asked for a custom report to allow me to see collected taxes by county for my state. Better Reports responded within minutes with just the report to help me run my business. I will definitely be using Better Reports!

TaraHuntDesigns
United States
3 months using the app