Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

July 14, 2022

Easy to use and generate reports and great customer service. Thank you Keanna D. for your amazing help!

Bhu Foods
United States
Over 1 year using the app
April 11, 2018

Amazing app and even better customer service. Absolutely recommend to everyone. Clement's service is second to none and goes well out of his way to ensure you get the features required.

Recommended for all store owners.

Designerboutiquemenswear
United Kingdom
Over 1 year using the app
November 19, 2019

This app does the job. We found it very useful thanks for the wide range of reporting data available.

Botamedi Hong Kong
Hong Kong SAR
Over 1 year using the app
April 29, 2020

This is the fourth store we have installed on - cannot count the hours we have saved. Great support from their team! Thanks!!

PALADIN SPORTS ASIA
Singapore
Over 1 year using the app
October 23, 2019

Extremely helpful for using Shopify to manage orders that have lots of different attributes. This app far exceeds Shopify's extremely limited reporting capabilities and is a staple of our daily operations.

The customer service is incredible. Fast responses with helpful answers (and in some cases, immediate improvements).

DipJar
United States
Over 1 year using the app
August 14, 2018

Better Reports has been amazing. We have needed quite a few custom reports and their team has done wonderful work in getting us what we need. We highly recommend.

Spurlinesupplyco
United States
Over 1 year using the app
November 7, 2019

This app was the missing piece to our Shopify POS. With full customization of reports, plus a fabulously responsive development team, we are able to get a full swatch of sales, inventory, and financial reports to help us accurately assess our business needs day-to-day and when doing long-term planning. Shopify reports just don't cut it in comparison - worth every penny!

Beehive Wool Shop
Canada
Over 1 year using the app
October 10, 2018

This app is extremely helpful and provides all of the reports I need. Makes my life so much easier!!

GoldynGlow
United States
Over 1 year using the app
Edited August 23, 2021

AMAZING. Fast and incredible Extremely accommodating and helpful. The customer service is superb. Highly recommend!!

Baraka Shea Butter USA
Canada
Over 1 year using the app
November 1, 2018

I needed to pull specific fields for a pivot table report in excel. This was the only app I could find to do it. It has worked perfectly for my needs.

Alaska Select
United States
Over 1 year using the app