Reviews (1,166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.
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Very quick response with a custom field which achieved one of my requests.
We are working through another issue as well.
Brad
Really great reporting tool and the customer service is second to none.
This app and its support team are both extremely helpful. It's completely changed the way we pull reports and look at data! The support team responds almost immediately and has never failed to complete a request. They've done everything from building entire reports to creating custom fields to allow us to pull more accurate reports.
This app is fantastic, very flexible and the customer service is very fast and outstanding as well. I highly recommend this app.
Their help with creating custom reports is amazing! Really wonderful customer service. The reports are just what we need. Thanks!
Better Reports has exceeded my expectations. It has a ton of built in variables to use, and can use custom tags on customers or orders. And, in the few instances where I needed help creating a report, or adding custom variables, the team has been incredibly responsive - often same day, and definitely within 24 hours.
Best reports app out there.
first, you can schedule report, which save lots of time. i need the same reports every week, so i have created them in 'better report' and i schedule to get them on a weekly basis.
second, great support, always received an answer quickly (often in less than an hour) and their team created new element i needed when they were not there. so flexible and efficient.
Sooo many reports. Reached out about a couple custom reports and very quickly received exactly what I needed. Amazing, thank you!
Claudia is the absolute best! She is prompt, positive and patient. She always comes through for me. Thanks!
This app has made running reports a breeze. I spent hours trying to create a custom report and was unable to do so. I emailed customer service and received a response with a link for the report I needed the following day. A+ service.