Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

February 23, 2024

Such a great reporting system no integration work needed - just install and go! Any time I need anything custom the team helps me create what I need. I love how easy it is to create your own custom reports plus set up auto emails.

PromGirl.com
United States
About 1 year using the app
May 10, 2021

We use this app for several reporting needs across our company. As somebody with limited Excel experience, BetterReports makes creating an incredibly customized app a breeze. I've had the pleasure with working directly with their team (shoutout to Keanna) to create a custom filter for a report as well, which is going to save me a ton of time in the long run.

604 Shop
Canada
About 1 year using the app
Edited April 29, 2022

Outstanding service! Delivers above and beyond with very very responsive support team. I use these reports to manage stock buying, forecast, inventory management and recently customer sales . Excellent for custom reporting! Thank you Better Reports!
Ronak, Company director

MX Wholesale UK | Pound Shop Discount Supplier
United Kingdom
About 1 year using the app
April 15, 2021

Amazing customer service!! ...which is a major plus when dealing with financial reports. Their response is always very quick. And not to mention their reports can literally do any combination of reporting that you need to pull. They are always happy to help you create the reports you need if you're not able to do it on your own. Love them!

Palaj Fit
United States
About 1 year using the app
April 23, 2024

Can't imagine having Shopify without this! Shopify is great but reports are limited. We have a large amount of products and transactions and Better Reports gives us the options that we need to better understand our business. If I ever have trouble creating a report, their support teams responds within hours with assistance. The best!

Stewart Simmons
United States
8 months using the app
March 3, 2022

This app is so versatile! You can literally create and automate any reports you have in mind! Highly recommend, it's worth the money if you value your time.

PLAINE
United States
About 1 year using the app
April 30, 2021

The app is very robust and the team is the most responsive and helpful out of any app in the Shopify ecosystem. That's the truth.

Field Goods
United States
About 1 year using the app
May 5, 2021

This App is easy to use, and pulls you all sorts of data.
I specifically like the schedule function. This way I have a specific report waiting in my Inbox, ready for data tracking and/ or sharing.

OU Lieferservice
Germany
About 1 year using the app
February 7, 2022

Was apprehensive to pay for an app that Shopify should natively be able to do. However, I needed more detailed reports, and Better Reports did not disappoint. The support is amazing and helped me create reports on the spot. Well worth the money.

Abbotsford Canucks Team Store
Canada
About 1 year using the app
December 27, 2019

Amazing App any store must have! Amazing support too!

The app is super helpful and easy to use. Its custom report is really powerful you can pull just any fields the suit your reporting needs. The report schedule is particularly good. The support is amazing! They will help you sort any problems fast and efficient... even if the feature is not yet available. They find ways!

Thank you Better Reports!

Woodford Folk Festival Workshops
Australia
About 1 year using the app