Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

April 23, 2024

Can't imagine having Shopify without this! Shopify is great but reports are limited. We have a large amount of products and transactions and Better Reports gives us the options that we need to better understand our business. If I ever have trouble creating a report, their support teams responds within hours with assistance. The best!

Stewart Simmons
United States
8 months using the app
May 10, 2021

Great, quick support to make custom reports but even better, to at the same time show you how to do it yourself the next time.

Head Shoulders Toes & Bows
United States
About 1 year using the app
January 17, 2024

Great Customer Service!!

FitAuMaxLingerie
United States
About 1 year using the app
April 13, 2023

Great app and fantastic customer service. We had some complex reporting needs for our Shopify store and BR was able to turn it around in minutes.

October's Very Own
Canada
About 1 year using the app
June 11, 2020

This app offers a TON of flexibility for tailoring reports exactly how you need them. Their customer service is quick, helpful, and will set up just about any custom field you need that isn't already included!

Mise en Place Marketplace
United States
About 1 year using the app
January 7, 2022

Saves me a lot of work from when I was just using Shopify's native reporting platform. Their support team is really responsive too.

Yes She May
United States
About 1 year using the app
April 7, 2023

Love this app. Very easy to navigate the reporting setup and scheduling options. The team is always extremely helpful! The customer service is excellent - I've had quite a few questions and requests, and they are always quick to respond and find a solution. Highly recommend!

The Maker Shop
United States
About 1 year using the app
December 23, 2020

This app helped me access reporting that was unavailable at my Basic subscription level. The customer support has been excellent!
I recommend it very much.

ProMix Systems
Canada
About 1 year using the app
January 17, 2023

I always use Better Reports at the end of the year when it is tax time. Their reports are very detailed! I believe it is a little pricey, depending what Shopify plan you have,

Makarla
United States
About 1 year using the app
Edited September 5, 2019

I wish I would've found this sooner. So helpful in knowing exactly where our inventor is. I cannot imagine a better tracking app! I'm literally grateful I found it.

CherryCoke River Boutique
United States
About 1 year using the app