Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

March 15, 2023

Excellent response. The BR team understood our request and developed what we needed to move forward.

We are very satisfied and learned more about the software and how to use it to improve our internal responsiveness.

Palm & Able
United States
About 1 year using the app
January 29, 2019

reporting is a crucial function in running a good business. you can't manage well what you can't measure. knowing that, i still tried to skimp on my reporting app and i was running to issues with the limitations they had. fortunately, i got to test betterreports before the store went live.

that drag and drop UI, makes report building easy. then there's the google drive integration, and option for multiple format export (excel, pdf, hml, gdocs). and finally, you got Clement who will help sort it out for you if you run into issues.

Crazy Mama's Kitchen
Philippines
About 1 year using the app
Edited August 3, 2020

Amazing App!! ★★★★★ I needed a personalized report, they were kind enough to create it for me in less than 24 hours. VERY HAPPY! I highly highly recommend BETTER REPORTS!

béry
Canada
About 1 year using the app
July 14, 2022

Wonderful and very helpful service — has provided everything we needed! Thank you to the team for creating all our custom reports too.

Sans [ceuticals]
New Zealand
About 1 year using the app
November 27, 2017

This has dramatically reduced both the time and the frustration I used to waste getting the information I needed from Shopify reports. I love this app!

Idrink Products
United States
About 1 year using the app
March 20, 2019

Shopify has certain limitations when it comes to inventory and sales history. BetterReports solves that problem and then some. 10/10 support, 10/10 application. Would definitely recommend!

Tattly Temporary Tattoos
United States
About 1 year using the app
May 2, 2024

Great list of reports . I asked for a custom Z report for Shopify POS and they created one for me the same day . Fantastic ! Many thanks

Meeks Shoes
United Kingdom
6 months using the app
January 31, 2024

It's a great App with an even better team. Claudia is so helpful and will tailor a report to meet your needs. So far it has really exceeded our expectations. Would highly recommend.

The Collective Dublin
Ireland
12 months using the app
September 3, 2021

This app provided the detail in reporting we required for our heavily regulated store. The Team was incredibly responsive to any and all questions or concerns that we had. I absolutely recommend using Better Reports.

Patient Choice
Canada
About 1 year using the app
October 22, 2019

I honestly couldn't run my business without this app. It's not just good for analytics. Any custom view you need to make sense of your customers/orders/products/variants/traffic/etc. IT's ALL THERE!!! Thank you for this amazing reporting tool.

The Catholic Woodworker
United States
About 1 year using the app