Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

September 2, 2021

Excellent customer service provided by the team. Very prompt response to requests and happy to create bespoke reports where standard ones do not fit specific requirements.

Millys Store
United Kingdom
About 1 year using the app
Edited August 19, 2021

We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!

ExactMats
United States
About 1 year using the app
April 20, 2018

This app has finally allowed me to pull the complex reports I was not able to do through Shopify or any other apps. Not to mention the high level of customer support in helping us create the reports that were needed. I couldn't possibly recommend this app more. Fantastic!

Aroma360
United States
About 1 year using the app
August 5, 2021

The support is out of this world from Better reports, Thank you Rishika and Keanna, you are very helpful and always ready to assist.

Vapoureyes NZ
New Zealand
About 1 year using the app
July 23, 2020

Have been using this app for about a year now and while the product is outstanding on it's own it is the staff and support that really make this app shine.

Buddys Huatulco
Mexico
About 1 year using the app
April 4, 2023

Really helpful! Helps us analyse our data and make calculated decisions! It has been very helpful and I'm so grateful! Thank you :)

The Piko Shop
India
About 1 year using the app
March 15, 2024

Great customer support!

Creed Fragrances
United Kingdom
10 months using the app
February 18, 2021

Great support! Always really quick to assist, thanks for everything. We are using a custom report to help with our back-end system.

Steam Whistle Biergärten
Canada
12 months using the app
January 23, 2019

Great report App. I wish Shopify included this, but it is worth the money. Service is GREAT. Clement will take care of you. The reporting tool is very powerful, I haven't come accost a report that this tool couldn't create.

Brio Product Group
United States
12 months using the app
April 22, 2021

I use this app to handle all of my reporting and analytics. It is much more granuar than Shopify. would love to see more data visualization options like with looker

happy being
United States
12 months using the app