Better Reports , 1,035 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

April 30, 2020

This is an invaluable app to run both ad hoc and regular reports. The customization is outstanding. Their customer support is attentive and answers complex questions about how to calculate different measures and dimensions. Couldn't do business without it!

Omnia Fishing
United States
7 months using the app
January 2, 2019

I recently began using Shopify and loaded the last few months of business data into the app (customers, products, sales, other) and processed all orders testing along the way and trying to observe any deficiencies. One limitation in shopify is the reporting function. The data is collected but very limited functionality on viewing general performance measures and details. Shopify referred me to Better Reports to assist me. I quickly loaded the app and designed a few reports, an Account Receivable and Payment Method by transaction. I needed assistance in getting the totals in one column in the AR report and emailed Clement a request to help. He responded within the hour and provided a duplicate report with the necessary update. He did this twice because I inadvertently deleted the updated file he created. This was outstanding service. The app is amazing and has the ability to create any report necessary using Shopify data. I am a control freak and will design many reports in the future to help manage business. I would recommend this app to all shopify users. The design is simple but powerful. I look forward to using the app in the near future and am sure I will provide another positive rating soon too. Thank you, Clement and Better Reports for your assistance! Also, like to thank Andrew I from Shopify for referring me to BR!!

Girl du Monde High Fashion
United States
7 months using the app
February 24, 2023

Excellent Service. The team is very responsive, helpful, and willing to tweak reports until they meet the requirements of a custom report.

AspenClean
Canada
7 months using the app
Edited January 27, 2020

My experience with Better Reports has been great so far. I needed some custom reports, and the person who made these reports, Kritesh was able to make the ones I needed and do it in a timely manner. Also he was courteous and understanding. The reports I have now will enable me to make better decisions about what changes to make moving forward with my business. Thanks, Better Reports!

Amazing Breath
United States
7 months using the app
October 6, 2023

The help from the Better Reports team has been amazing when I can't work out what to do. I love that you can change the style of report from table to graph etc

funnybunnykids
New Zealand
8 days using the app
December 7, 2021

I used this app to run a report on sales per collection. (This report does not exist on shopify). Was very helpful and informative. When I had a question, the got back to me right away and helped me out. Highly reccomend

Scarf Bar
United States
7 months using the app
February 5, 2021

Great app, incredible customer service. This app is a game changer for restocking our store, and it makes it super easy to re-order stock, too. I'm sure there are a ton of other things I'll use it for in the near future, too. Love it.

Ravenstone
United States
7 months using the app
May 26, 2020

Awesome Customer support. Fast response to emails. Perfect for our business and sponsored retailers to keep them up to date on what sales they have made

HLG RETAILER USA
United States
7 months using the app
October 1, 2020

We have been using this APP for a while now and there were some new reports that I needed that were not offered. I emailed them and they promptly responded with a custom report that suited my needs perfectly! Above and beyond customer service!

Preppy Pineapple Boutique
United States
6 months using the app
February 15, 2022

I am so thrilled that I discovered Better Reports. It has made a world of difference. We have atypical reporting needs as a nonprofit, and not only does Better Reports have the capability to get me the reports I need, but the folks who work on the app are amazing! I was a bit turned off at first that you couldn't get phone support, but they are so attentive to email communication that it doesn't matter. I was able to explain our bizarre and specific needs, and they made us custom reports and explained to us what was and wasn't possible within shopify as well as suggested some work arounds to get the info we needed. And, every time I come up with a new need, there they are responding to my many questions. I've loved working with everybody there. You can't go wrong with Better Reports, high value if you need anything beyond shopify's canned reports.

Ruth's Refuge
United States
6 months using the app