BR ‑ Better Reports

I love the app and the customer service provided with timely responses! Shout out to Claudia who helped with taxes today!

We were struggling with the decision to upgrade to a higher plan to get more reporting functionality, but couldn't find out if the reports that we would get at a higher tier of service from shopify would work for us, then the person on the phone from shopify recommended I try out Better Reports. A few minutes after it was installed, it felt like all of our reporting problems were finally solved. Months later and we can still say the same thing. We are so happy with this product and can't wait to see what new features are coming.

Wanted an app to track sales from discount codes to allow me to pay influencers a percentage commission on their sales. Shopify wouldn't let me do this at my price plan so looked for an app to help. Stumbled accross Better Reports and it's fantastic. Reports on literally everything. And the best bit is, they email me a report on the first of the month with a full breakdown of the codes used and total sales. Absolutely ideal. Would recommend to everyone.

Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful

Also they could fix the load times of complex reports, especially for the amount we pay

EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now

Just getting started so I will post an update after I have made a few reports, but so far it is great. Downloaded all my stats easily and basic reports are excellent!

Best customer service! Quick to respond and super accommodating with custom reports. Highly recommend.

Great functionality and customizability, with an extremely responsive and helpful support team, highly recommended.

This app is fantastic! Highly intuitive, click and drag, with instant results so you can see what your report will look like before it’s done. But the best part, hands down, is the support the team provides. I worked in the IT industry for 16 years and Clement and his team are literally the best support staff I have ever worked with. They are bright, polite, patient and quick to respond. I’ve provided them some tough tasks and gone back and forth with screenshots several times and have never not been able to be provided with what I need. Thank you, Clement, for a wonderful tool for our small business. I literally would not be able to close our monthly books without your incredible app and the support you and the team provide.

~ Ray Rolando

President, Oceans of Calm

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports!
That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

This app is amazing. There were so many limitations to the stock reporting and this app gives me literally unlimited reporting with any data points I desire. I needed some help and the dev team helped me make some custom reports I needed the same day. I have never strongly recommended an app so strongly as this one.