Reviews (1,181)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

August 10, 2021

I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!

NorBlack NorWhite
India
About 1 year using the app
March 30, 2021

I love Better Reports customer service! When I need help customizing a report, not only do they create it for me and will help modify so that it is pulling the exact information I need, they also send a video of how to do it so I know for next time. Fantastic customer service!

obVus Solutions LLC
United States
About 1 year using the app
October 27, 2021

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

Leather & Lace - Tuscaloosa/Birmingham
United States
About 1 year using the app
December 19, 2023

Very useful reporting capabilities. Their customer service is always excellent and willing to help build custom reports that suit my needs.

Greenery NYC
United States
About 1 year using the app
October 21, 2021

Better Reports has been such a great addition to our reporting needs. The custom capabilities they offer make it so easy for everything to live in one place. The team at Better Reports is very friendly, knowledgeable and helpful. Highly recommend.

Wildfang
United States
About 1 year using the app
December 22, 2020

Awesome reports. You can detailed reports for whatever way you want to represent the data. The support is very prompt for any kind of support needed.

Olsen Fashion Canada
Canada
About 1 year using the app
March 15, 2023

Excellent response. The BR team understood our request and developed what we needed to move forward.

We are very satisfied and learned more about the software and how to use it to improve our internal responsiveness.

Palm & Able
United States
About 1 year using the app
January 29, 2019

reporting is a crucial function in running a good business. you can't manage well what you can't measure. knowing that, i still tried to skimp on my reporting app and i was running to issues with the limitations they had. fortunately, i got to test betterreports before the store went live.

that drag and drop UI, makes report building easy. then there's the google drive integration, and option for multiple format export (excel, pdf, hml, gdocs). and finally, you got Clement who will help sort it out for you if you run into issues.

Crazy Mama's Kitchen
Philippines
About 1 year using the app
Edited August 3, 2020

Amazing App!! ★★★★★ I needed a personalized report, they were kind enough to create it for me in less than 24 hours. VERY HAPPY! I highly highly recommend BETTER REPORTS!

béry
Canada
About 1 year using the app
January 31, 2024

Switched from another reporting app. They have a great variety of fields available to be reported on. Supported by an awesome, thoughtful, and timely customer service team to back it up. They allow you to build more complex and valuable reports.

757 - Crazy Good Cabinets
United States
About 1 year using the app