Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

March 18, 2024

Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.

Leinie Lodge
United States
9 months using the app
February 9, 2021

This app provides much more powerful reporting than the native Shopify functionality. They are also very helpful in generating custom reports to help parse your sales data. I'd recommend giving them a try.

Topped Toys
Canada
11 months using the app
February 28, 2024

I love Better Reports! They've made getting information so much easier. And if there's not a report you need already made, you can reach out and ask them to create one for you. The turnaround is FAST and they're so friendly. Highly recommend!

Pantego Books
United States
10 months using the app
January 24, 2023

Extremely useful reporting tool, with a maximum of customisation and full support of the Better Report-crew! It helps us analyse our business that otherwise would be difficult.

Ginger Jack
Belgium
11 months using the app
October 6, 2017

Great app and great service. They respond very quickly and will help you out with any questions you have. The interface is super easy to use also.

Southernrunner
United States
11 months using the app
December 7, 2020

The customer service and support team are hands down the best, quick to reply and come back with insights and customized solutions - highly reco.

Merch Tent
Canada
11 months using the app
December 7, 2021

This app is amazingggg--wished we found this sooner. Very straightforward reporting, and offers many different types of reports / insights.

Daan Go Cake Lab
Canada
11 months using the app
October 6, 2023

Keanna's support is amazing! Great app, and very helpful support representatives :D

Tuner Depot
Canada
11 months using the app
June 16, 2021

We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!

SDC Supplies Store
United States
10 months using the app
Edited October 9, 2018

Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing

MAVERICKS
United States
10 months using the app