Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited July 30, 2024

The ability to ask for customized reports has been extremely useful to us. Their response is very fast.

Albacore Park Museum
United States
10 months using the app
Edited November 2, 2017

Amazing Customer Service. Their team custom built a report for us without much back and forth and at no charge. The report is a game-changer for gaining efficiencies with out business that lets us get back to the important stuff. Thanks, Better Reports!

Shoplively
United States
10 months using the app
December 30, 2022

Super helpful app. So much more robust than Shopify's built-in reports.

Easily customizable reports and easy to use.

Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!

Revival Cycles
United States
10 months using the app
October 27, 2020

Great app with AMAZING customer service. They've been a huge help in getting my daily reports off the ground and running.

Holly's Healthy Holes
United States
10 months using the app
May 20, 2019

What a fantastic app! We are constantly finding new uses for this app - great support from Clement as well! Def worth a try!!

Paladin Sports Australia
Australia
10 months using the app
Edited February 1, 2022

All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.

willows clothing
United States
10 months using the app
May 16, 2023

One of the best add on apps. Customization is fast and accurate by the team! If they don't have it they will build it.

Aubrey Adele
United States
10 months using the app
February 8, 2024

Excellent reporting capabilities! I am now able to build reports using tags in Shopify which is very helpful.

shopnavybleu
United States
9 months using the app
April 25, 2017

Clement has been so helpful and responsive to our requests. He was able to have better reports ingest shopify's conversion data for our orders and create a custom report. Exactly what we needed!

Definitely an A+ app, very happy to have stumbled across Better Reports!

Bhbs
United States
10 months using the app
February 20, 2024

A great tool to create exhaustive, custom reports for nearly any case. Support is also helpful and prompt. Highly recommend.

Jazwares
United States
9 months using the app