Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

June 8, 2023

Really great customer support. The app is fantastic. 5 stars! Have helped resolved a lot of our reporting pains of vanilla Shopify. Also, the automation feature is great!

MJ JONES™
United Kingdom
9 months using the app
December 4, 2018

Great app with great functionality overall! I had one question for their support and they replied within only a few minutes! Highly recommended.

FAIRWEATHER
Canada
9 months using the app
February 15, 2022

Good support service...................................................................................... !

Augļu Pasts
Latvia
9 months using the app
May 27, 2022

I was able to work with their team and create a custom report that provides a total qty of products ordered, broken down by individual variant. This is extremely helpful in producing fulfillment reports for packaging. A++

Kitty Kick Stix
United States
9 months using the app
May 1, 2021

Better Reports has much more helpful information for us to run reports for paying sales tax and comparing monthly sales. The support is amazing too - very responsive, quick and helpful!

Barque Gifts
United States
9 months using the app
Edited January 30, 2021

amazing, easy to use and layout, it pulls tons of data. we use to to sync to google sheets and have an entire automated workflow setup based on that single report that saves us approxmiately 10 man hours a week. and we have just started to scratch the surface of its functionality.
UPDATE: this product gets better and better. we needed some custom reports and the team made them in a few hours - automated them to google sheets for our financial guy and boom - probably another 5 hours per week saved.

Anne Vaughan Jewelry
United States
9 months using the app
March 18, 2021

I am blown away by how good this app is. What used to take hours to mine for and report on takes mere minutes. Not to mention the supportive and helpful customer service. They are quick to answer questions and can help your reporting when you get stuck.

Luke's Lobster Shop
United States
9 months using the app
June 5, 2020

The APP is very powerfull. We are no report designers and we received all the necessary support (and more), very quick, professional and adequate. A lot of standard reports, but the real power reveals making custom reports. Untill know everything we needed is possible. So when you're looking for a powerfull and especially flexible reporting tool, this is the one.

NotintheSupermarket.com
Netherlands
9 months using the app
October 2, 2023

Better Reports has been instrumental in creating custom reports that are helping to evaluate our business performance. One report was a table showing the correllation of products purchased together... which has helped us very much with our cross marketing of products. Great customer service. Responsive and very willing to jump in to help create a report when asked.

Uwila Warrior
United States
9 months using the app
February 22, 2024

Great App with FANTASTIC support

Gry Mattr | USA
Canada
8 months using the app