Reviews (1,166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.
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We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!
Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing
The ability to ask for customized reports has been extremely useful to us. Their response is very fast.
Amazing Customer Service. Their team custom built a report for us without much back and forth and at no charge. The report is a game-changer for gaining efficiencies with out business that lets us get back to the important stuff. Thanks, Better Reports!
Super helpful app. So much more robust than Shopify's built-in reports.
Easily customizable reports and easy to use.
Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!
Great app with AMAZING customer service. They've been a huge help in getting my daily reports off the ground and running.
What a fantastic app! We are constantly finding new uses for this app - great support from Clement as well! Def worth a try!!
All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.
One of the best add on apps. Customization is fast and accurate by the team! If they don't have it they will build it.
Clement has been so helpful and responsive to our requests. He was able to have better reports ingest shopify's conversion data for our orders and create a custom report. Exactly what we needed!
Definitely an A+ app, very happy to have stumbled across Better Reports!